Victoria Olday
Mt. Horeb,WI
Summary
Looking for a position at Duluth to further my Logistics career and skills.
Overview
22
22
years of professional experience
Work History
Inbound Lead/Retail Prep Lead/Shipping Lead/PickPa
Duluth Trading
08.2011 - Current
- Supervising Receiving and Replenishment Teams.
- FIFO or last free date of pallets and live trucks coming in.
- Receiving trucks and pallets daily within a FIFO.
- Scheduling of live trucks and pallets daily to ensure products are received daily by deadlines.
- Updating schedule with unscheduled pallets for tracking and costs associated with payments for Accounting.
- Monitoring/guiding unscheduled pallet appts.
- FedEx Returns ensuring dates on Gaylord for FIFO.
- Verifying/validating employees timesheets daily for costs.
- Monitoring/scheduling staffing needs for Replenishment and Receiving.
- FedEx Returns Gaylords looking for missing product for Receiving mixed with Returns.
- Within my almost 14 years at Duluth: 12 and half were as a workflow but mainly Shipping Lead for Outbound, next as a Retail Lead for one year and this last almost one year as and Inbound Lead.
Credit and Accounting Associate
Parts Now LLC
10.2004 - 08.2010
- Receptionist, mail processing and filing
- Credit Analyst & Credit Applications approval and set up
- Fraud Specialist
- Collections Specialist
- Short-term Supervisor
- Credit card adjustments
- Applying Payments & Credits
- Billing invoices for products on a daily basis and state taxes on a monthly basis
- Customer invoicing using customer’s website
- Problem solving of unposted and posted orders and invoices
- Customer Service
Customer Service Associate
Anchor Bank
08.2003 - 10.2004
- Customer Service
- Cash Handling, processing withdrawals and deposits
- Opening, cashing and or renewing Bonds and Certificate of Deposits
- Balancing the ATM and Coin Machine
Education
One-year Technical Diploma - Accounting Assistant
MATC
Madison, WI05.2004
Skills
- Staff training
- Packing supervision
- Shipment verification
- Loading and unloading
- Employee coaching
- Transportation planning
- Shipping operations
- Warehousing operations
- Teamwork and cooperation
- Time management
- Warehouse software systems
- Self-motivated and independent
- Load planning
- Microsoft Office Suite
- Delivery scheduling
- Damage identification and reporting
Summary Of Computer Applications
Microsoft Word, Excel, Outlook and PowerPoint. Great Plains Software. Crystal Reports. PayPal Manager. Dun & Bradstreet. National Association of Credit Management. Burt & Associates & CrediSolve. Quick books and Peachtree. Soften, AX, Worldship, UKG & Google Sheets.
Accomplishments
Received the "BIG Stick" award approx. two years ago. This is one of the biggest awards you can accomplish annually for going above and beyond. Received four mini sticks ranging from Outboud Lead recognition to employee support.
Timeline
Inbound Lead/Retail Prep Lead/Shipping Lead/PickPa
Duluth Trading
08.2011 - Current
Credit and Accounting Associate
Parts Now LLC
10.2004 - 08.2010
Customer Service Associate
Anchor Bank
08.2003 - 10.2004
One-year Technical Diploma - Accounting Assistant
MATC