Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Victoria Olive

Victoria Olive

Menifee,United States

Summary

Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal as well as excellent time management skills. Organized and Dependable. Positive attitude with a willingness to take on added responsibilities.

Overview

27
27
years of professional experience

Work History

Live-In Caregiver

Visiting Angels
San Clemente, CA
09.2011 - 11.2022
  • Assisted several private clients with Bathing, Dressing, Oral Care, and Personal Hygiene
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Built good rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to medical appointments and social events with safety and efficiency.
  • Grocery Shopping, Healthy Meal Preparation and Medication Reminders

Call Center Representative

Auto Club (AAA)
Anaheim, CA
07.2007 - 04.2009
  • Provided Quotes on Automobile, Boat and Homeowner policies
  • Added Cars, Drivers to policies
  • Processed Insurance Payments
  • Learned and maintained in-depth understanding of products and services to offer knowledgeable, educated responses to diverse customer questions
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards

Restaurant Food Server

Pepe's Cantina
Canyon Lake, CA
08.2007 - 08.2008
  • Cultivated warm relationships with regular customers
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Used slow periods to restock supplies, ice, trays, and delivery bags
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs

Airport Shuttle Driver

Prime Time Shuttle
Los Angeles, CA
03.1996 - 06.1999
  • Drove 9 Passenger Van transporting clients to and from Airports throughout Southern California in timely manner
  • Achieved consistent safety by adjusting driving to different traffic, weather and road conditions
  • Knowledgeable in MapQuest and Google Maps
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Kept detailed mileage and fuel reports to track overall fuel costs.


Education

Gerentology

Mira Costa College
Oceanside, CA
08.2016

Nurse Aide Training

Sinclair Community College
Dayton, OH
03.2011

Skills

  • Active Listening
  • Personal Care Assistance
  • Social Interaction
  • Safe Driving Techniques
  • Passenger and Cargo Transport
  • Data Gathering
  • Cash Handling
  • Food Handling
  • Call Documentation Skills
  • Technical Troubleshooting
  • Calm and Professional Under Pressure

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Live-In Caregiver

Visiting Angels
09.2011 - 11.2022

Restaurant Food Server

Pepe's Cantina
08.2007 - 08.2008

Call Center Representative

Auto Club (AAA)
07.2007 - 04.2009

Airport Shuttle Driver

Prime Time Shuttle
03.1996 - 06.1999

Gerentology

Mira Costa College

Nurse Aide Training

Sinclair Community College

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Victoria Olive