Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victoria Ortiz

Hillside,NJ

Summary

Dedicated Clerk with 8+ years of experience in financial offices. Superb attention to detail and multitasking talents. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Hardworking Fulfillment Associate proficient in fluid loading, damaged package assessments and team training. Excellent time management, problem-solving and listening skills.

Overview

19
19
years of professional experience

Work History

Amazon FC Associate

Amazon
10.2023 - Current
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
  • Optimized product placement within the warehouse space according to demand patterns for improved accessibility during peak periods.
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.

City Carrier Assistant

USPS
09.2019 - 03.2020
  • Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
  • Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
  • Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
  • Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
  • Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Collaborated with fellow carriers to cover different routes when needed, demonstrating teamwork and flexibility.
  • Navigated diverse weather conditions while carrying out deliveries on foot or via vehicle, maintaining professionalism at all times.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Managed high-volume mail deliveries during peak seasons, ensuring timely and accurate distribution to customers.
  • Streamlined route planning by utilizing GPS devices and mapping tools for efficient navigation.

Administrative Clerk

Tarjeta Naranja SA, Argentina
12.2005 - 05.2012
  • Entered data into system and updated customer contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Created and updated records and files to maintain document compliance.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Contributed to project success by providing administrative support to various teams as needed.
  • Arranged meetings and appointments and updated records to assist management.
  • Supported auditors by efficiently compiling requested documentation.
  • Assisted executives with calendar management to ensure smooth scheduling of meetings or events without conflicts or overlaps in commitments.
  • Ensured seamless event planning for company functions through venue selection, catering coordination, and attendance tracking.
  • Facilitated employee training sessions that focused on relevant skills development for office procedures or software applications usage improvement.
  • Edited documents to keep company materials free of grammar errors.
  • Assisted with onboarding of new employees.
  • Coordinated and scheduled meetings and appointments.
  • Utilized office management software to record and track customer information.

Education

Professional Chef - Gastronomy

Patagonia School
Tuchman, Argentina
12.2010

High School Diploma -

Instituto Cultural Argentino De Lenguas Vivas
Tucuman, Argentina
12.2002

Skills

  • Warehouse Safety
  • Packing Efficiency
  • Loading and unloading
  • Critical Thinking
  • Decision-Making
  • Exceptional time management skills
  • Product Packaging
  • Teamwork and Collaboration
  • Attention to Detail
  • Customer Service
  • Time Management
  • Quick Learner

Languages

Spanish
Native or Bilingual

Timeline

Amazon FC Associate

Amazon
10.2023 - Current

City Carrier Assistant

USPS
09.2019 - 03.2020

Administrative Clerk

Tarjeta Naranja SA, Argentina
12.2005 - 05.2012

Professional Chef - Gastronomy

Patagonia School

High School Diploma -

Instituto Cultural Argentino De Lenguas Vivas

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Victoria Ortiz