Victoria Pena
Las Vegas,NV
Summary
Proven achiever with extensive experience at MGM Resorts, adept in customer service and computer skills. Demonstrates a positive attitude and exceptional teamwork, excelling in fast-paced environments. Known for excellent communication and a strong work ethic, consistently delivering high-quality results and adapting to new challenges efficiently. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
G.R.A
MGM Resorts
09.2006 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
Line Cook
T Mobile Arena
03.2016 - 02.2020
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Personal Care Assistant
Private Client
06.2000 - 11.2003
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Scheduled daily and weekly care hours for client caseload.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Care Assistant
Private Client
07.1996 - 04.2000
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.
Education
07.1979
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Excellent Communication
- Computer Skills
- Verbal Communication
Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- Certified Nursing Assistant (CNA)
- [State] Driver's License
- CPR/AED Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteImportant To Me
Personal development programsCareer advancementWork-life balanceLanguages
English
Spanish
Timeline
Line Cook - T Mobile Arena
03.2016 - 02.2020
G.R.A - MGM Resorts
09.2006 - 11.2023
Personal Care Assistant - Private Client
06.2000 - 11.2003
Care Assistant - Private Client
07.1996 - 04.2000
Mercedes Indacochea - ,
The Culinary Academy of Las Vegas Professional Cook - ,
Similar Profiles
Anna KurosawaAnna Kurosawa
Spa Host at Park MGM (MGM Resorts)Spa Host at Park MGM (MGM Resorts)
Anna KurosawaAnna Kurosawa
Spa Host at Park MGM (MGM Resorts)Spa Host at Park MGM (MGM Resorts)
John BatezelJohn Batezel
Casino Floor Supervisor/Scheduler/Floor Manager at MGM Resorts/MGM GrandCasino Floor Supervisor/Scheduler/Floor Manager at MGM Resorts/MGM Grand
Phil Black IIIPhil Black III
Director of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLCDirector of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLC
Shauna HallahanShauna Hallahan
Paralegal at Fuller Law PracticeParalegal at Fuller Law Practice