Victoria Persons
Oakland,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures.
Overview
2
2
years of professional experience
Work History
TSA Agent
Covenant Transport
12.2022 - 04.2023
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Performed pat-downs to look for unauthorized materials and weapons.
- Screened over [Number] passengers per day by verifying ID's and boarding passes
Security Guard
Allied Universal Security Services
10.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Responded quickly to incidents and assessed active situations for security concerns
- Completed full building and grounds patrols to spot and investigate concerns
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
Sandwich Maker
Delidelicious
11.2021 - 01.2022
- Assisted customers in choosing menu items by providing food complementing information.
- Greeted guests, promoted specials and took orders.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted guests, promoted specials, and took orders
- Executed sandwich artistry duties with very low occurrence of errors
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products
- Trained team members to prepare sandwiches and other items according to instructions
- Organized work areas to foster efficiency and model exceptional kitchen etiquette
- Interpreted food order slips per shift to prepare food according to customer orders
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
- Kept kitchen, counter and dining areas cleaned and sanitized
- Prepared salads, soups and sandwiches for customers
Sales Associate
Shoe Palace
06.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Sales Associate
CVS Pharmacy
03.2021 - 05.2021
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Displayed merchandise by arranging in appealing ways to boost sales.
Education
High School Diploma -
Black Dimond High School
Pittsburg, CA06.2022
Skills
- Dependable and Cooperative
- Station Preparation
- Inventory Counts
- Safe Food Handling
- Cash Handling
- Folding Clothes
- Stocking and Receiving
- Engaging with Diverse Customers
- Building Customer Relationships and Loyalty
Timeline
TSA Agent
Covenant Transport
12.2022 - 04.2023
Security Guard
Allied Universal Security Services
10.2022 - 02.2023
Sandwich Maker
Delidelicious
11.2021 - 01.2022
Sales Associate
Shoe Palace
06.2021 - 09.2021
Sales Associate
CVS Pharmacy
03.2021 - 05.2021
High School Diploma -
Black Dimond High School
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