Medical Receptionist
Victoria Peterson
The DeWitt Clinic
Alvin,TX
7
years of professional experience
Previous Student Athlete consistently devoting average of 20 hours per week to training, practices, meetings, travel and tournament competition for water polo while working towards a Bachelor degree in Health Sciences from 2020-2024. Driven competitor exemplifying team spirit and good sportsmanship. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Out-of-state student who is adaptable to extreme changes.
Work History
Medical Receptionist
8 Months- Greeted patients and managed front desk operations.
- Managed a high volume of incoming calls on a multi phone-line system, addressing inquiries, and providing service to patients.
- Scheduled appointments and coordinated physician calendars for optimal efficiency.
- Processed patient intake forms and verified insurance information for accuracy.
- Maintained electronic health records with attention to detail, ensuring compliance with regulations.
- Resolved patient inquiries and concerns promptly, fostering a welcoming environment.
- Helped patients complete necessary medical forms for insurance and documentation.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
Waitress
3 Months- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Head Lifeguard- Managment
8 Months- Supervised lifeguard team, ensuring adherence to safety protocols and emergency procedures.
- Conducted regular training sessions on water safety and rescue techniques for junior staff.
- Developed and implemented operational procedures to enhance pool safety and efficiency.
- Evaluated lifeguard performance, providing constructive feedback to improve skills and teamwork.
- Ensured patrons' safety and comfort, resolving any issues that may arise in an efficient manner.
Restaurant Hostess
5 Months- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Waitress
1 Year 7 Months- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Answer numerous phone calls through out the day; taking reservation, to-go orders, large catering orders, and answering any questions customers may have.
Learn to Swim Instructor and Coordinator
5 Months- Managed class schedules efficiently, ensuring punctual start times and smooth transitions between sessions.
- Taught students pool and water safety guidelines.
- Provided one-on-one instruction for students requiring additional support, improving their overall skill level substantially.
- Continuously improved teaching methods by seeking feedback from students, parents, and colleagues, resulting in higher satisfaction rates among participants.
- Created daily and weekly lesson plans for all levels of swimming while also overlooking the teaching process of other instructors
Lifeguard
3 Months- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Associate of Applied Science
Bachelor's in Health Science - Prenursing Studies
Associate
Skills
Strong Work Ethic
Coachability
Team player mentality
Time Management
Strong attention to detail
Organization
Timeline
Medical Receptionist
The DeWitt Clinic
12.2025 - 08.2026Read More
Waitress
Sofia's Italian Kitchen
09.2025 - 12.2025Read More
Head Lifeguard- Managment
Alvin Parks and Recreation
04.2025 - 12.2025Read More
Restaurant Hostess
Killen's Steakhouse
11.2024 - 04.2025Read More
Waitress
Sofia’s Italian Kitchen
05.2022 - 12.2023Read More
Learn to Swim Instructor and Coordinator
City Of Alvin
03.2021 - 08.2021Read More
Lifeguard
YMCA
05.2019 - 08.2019Read More
Alvin Community College
Associate of Applied Science
Read More
Mount St Mary's University
Bachelor's in Health Science from Prenursing Studies
Read More
Alvin Community College
Associate
Read More