Victoria Peterson
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers.
Overview
6
6
years of professional experience
Work History
SERVER
BARBACOA
08.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
CREDIT ANALYST
THE J.R. SIMPLOT COMPANY
05.2023 - 03.2024
- Analyze 250+ financial statements and credit requests weekly to determine credit worthiness
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Assess credit risks associated with applicant requests, determine repayment abilities and relay the findings to the manager.
- Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
- Improved overall portfolio quality, conducting regular reviews of existing accounts and recommending appropriate actions.
SERVER & BARTENDER
RAM RESTAURANT & BREWERY
01.2019 - 01.2020
- Maintained relationships with vendors to facilitate effective inventory management and implement cost controls
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Finance
BOISE STATE UNIVERSITY
Boise, ID05.2023
Associate of Arts - Business Administration And Management
COLLEGE OF WESTERN IDAHO
Nampa, ID05.2019
Skills
- Attention to Detail
- Accurate and Reliable
- Fast Learner
- Computer Skills
- Excellent Communicator
- Problem Solving
- Strong Work Ethic
References
- Chad Russel, Barbacoa Manager- 208-800-1444
- Teresa Person, J.R. Simplot Senior Credit Analyst- 971-506-2030
- Becky Christensen, J.R. Simplot Sales Manager- 562-665-3074
Timeline
CREDIT ANALYST
THE J.R. SIMPLOT COMPANY
05.2023 - 03.2024
SERVER
BARBACOA
08.2020 - Current
SERVER & BARTENDER
RAM RESTAURANT & BREWERY
01.2019 - 01.2020
Bachelor of Arts - Finance
BOISE STATE UNIVERSITY
Associate of Arts - Business Administration And Management
COLLEGE OF WESTERN IDAHO
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