Victoria Pitt

● Learned the layout of storefront, backstock, and shipment to locate, pick
and pull products
● Packaged inventory and cross-referenced orders to ship from the store
● Established an easier in-store, curbside pickup, and store-to-store transfers
● Assisted customers over the phone and through online communication to
correctly pick and ship orders
● Managed inventory and SFS numbers to meet daily and monthly goals,
maximizing store profit and efficiency
● Trained new associates on basic and advanced shipment procedures.

Helped customers locate products and checked store system for merchandise at other sites
Solved customer challenges by offering relevant products and services
Managed returns, exchanges and refunds in accordance with store policy
Assessed customer needs and utilized suggestive selling techniques to drive sales
Prepared merchandise for the sales floor by pricing or tagging
Rotated stock and restocked shelves to maintain product availability and store appearance
Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Provided positive first impressions to welcome existing, new, and potential customers

Displays respect to residents, coworkers, and guarantors throughout the leasing process
Developed strong rapport with tenants and created a positive impression of the business
Engages, befriends, and supports residents in order to create a positive atmosphere
Learned how to navigate difficult tenant interactions in order to diffuse situations and ensure satisfaction
Assesses tenant needs in order to ensure a positive and comfortable living space
Manages data reports, complaints and praises, and structures information to make for a stress free environment

Organized racks and shelves to maintain store visual appeal, engage
customers, and promote specific merchandise.
● Helped customers locate products and checked the store system for
merchandise at other sites.
● Prepared merchandise for the sales floor by pricing or tagging.
● Rotated stock and restocked shelves to maintain product availability and
store appearance.
● Managed returns, exchanges and refunds in accordance with store policy.
● Provided positive first impressions to welcome existing, new, and potential
customers.
● Accurately processed POS transactions, returning coin, currency, payment
cards, and receipts to customers.
● Increased brand awareness through event marketing, demonstrations,
sales, and brand promotion.
● Engaged, educated, and befriended customers to deliver amazing shopping
experiences.
● Showed understanding of customer's personal style and preferences when
offering product advice.

• Displayed respect to coaches, participants and parents to promote positive playing environment.
• Compiled and maintained waiver forms, attendance rosters and game stats for accurate record-keeping.
• Informed participants of fouls committed to facilitate continued learning and minimize future penalties
• Examined field and equipment to maximize proper and safe playing conditions for youth.
• Enforced sportsmanship and and promoted focus on learning gameplay, rules and techniques.

Cross-sold and upsold products to customers based on solid understanding
of current and forecasted needs.
● Stocked and merchandised products at route locations, keeping every
vendor well-supplied with enough product to meet forecasted sales level.
● Kept senior managers informed about sales activities, current inventory and
other metrics via timely reports.
● Managed efficient cash register operations.
● Developed strong rapport with customers and created a positive impression
of business.

• Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
• Educated athletes, coaches and fellow officials about game rules and regulations.
• Officiated 12+ games over one year period.
• Assessed players and equipment to verify conformance to event rules and safety standards.
• Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.