Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Ponder

New York,NY

Summary

With a proven track record at the Department of Education, I've enhanced office efficiency and fostered positive learning environments, demonstrating exceptional communication skills and a commitment to child safety. My experience spans administrative support to direct educational roles, where I've notably improved student engagement and streamlined operations.

Overview

35
35
years of professional experience

Work History

School Aide

Department Of Education
10.2005 - Current
  • Provided clerical assistance for administrative tasks such as photocopying documents or updating files which streamlined office operations.
  • Served as a role model for students by displaying strong work ethic and commitment to education values daily.
  • Participated in professional development opportunities to continuously improve skills as a School Aide.
  • Assisted in the development of school policies and procedures to create an optimal learning environment for students and staff.

Substitute School Aide

NYC Department of Education
12.2002 - 06.2005
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained open lines of communication with parents regarding student progress and any issues that arose during the school year.
  • Participated in professional development workshops and conferences, staying current on best practices in education.
  • Supervised lunchroom and recess activities.

Stock Handler

Target
06.1999 - 12.2002
  • Reduced loading times at the dock with effective coordination of inbound and outbound shipments.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Provided exceptional customer service when assisting clients with locating products or addressing concerns related to their orders.
  • Improved stock handling efficiency by implementing a streamlined system for organizing and tracking inventory.
  • Stocked shelves to match planogram images and instructions.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.

Cashier/Customer Sales Representative

Toys R Us
07.1994 - 07.1996
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Substitute Teacher

LaGuardia DayCare Center
02.1993 - 02.1994
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Managed classroom behavior effectively, fostering a positive learning environment for all students.
  • Encouraged creativity among students by introducing various art mediums and techniques during free play time.

Substitute Teacher, K-5

Union Settlement Head Start
01.1990 - 01.1993
  • Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
  • Established clear expectations for behavior and consistently enforced consequences in order to maintain an orderly classroom conducive to learning.
  • Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
  • Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
  • Implemented creative teaching methods that engaged students in the learning process while still adhering to curriculum requirements and state educational standards.
  • Provided individualized support to students struggling academically, tailoring instruction to meet their unique needs.
  • Maintained accurate records of student attendance, grades, and overall progress throughout the school year.
  • Implemented differentiated instruction strategies to accommodate the various learning styles of students within the classroom setting.

Education

No Degree - Fashion Design

Katherine Gibbs School
New York, NY
09-1997

High School Diploma -

C.A Johnson
Columbia, SC
05-1981

Skills

  • Lunch monitoring
  • Early Childhood Education
  • Administrative tasks
  • Child Safety
  • Communication Skills
  • Data Entry

Timeline

School Aide

Department Of Education
10.2005 - Current

Substitute School Aide

NYC Department of Education
12.2002 - 06.2005

Stock Handler

Target
06.1999 - 12.2002

Cashier/Customer Sales Representative

Toys R Us
07.1994 - 07.1996

Substitute Teacher

LaGuardia DayCare Center
02.1993 - 02.1994

Substitute Teacher, K-5

Union Settlement Head Start
01.1990 - 01.1993

No Degree - Fashion Design

Katherine Gibbs School

High School Diploma -

C.A Johnson

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Victoria Ponder