Victoria Prado
Childrens Place Inc.
Moreno Valley,CA
5
years of professional experience
Dedicated employee with a strong background in customer service, multitasking, and time management.
Committed to providing exceptional service to ensure every customer has a positive and memorable
experience.
Work History
Shift Leader
4 Years 2 Months- Supervised daily operations, ensuring team adherence to policies and procedures.
- Trained new employees on customer service standards and operational protocols.
- Managed inventory levels, verifying stock accuracy and replenishment needs.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software
Server
3 Months- Developed daily specials that increased customer satisfaction through innovative flavor combinations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Shift Leader
9 Months- Monitored sales performance metrics, identifying areas for process improvement.
- Led team meetings to discuss goals, performance updates, and training opportunities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Prepared and cooked menu items according to established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
Education
High School Diploma
Skills
Positive attitude
Cash handling
Team leadership
Problem-solving
Customer service focus
Timeline
Shift Leader
Childrens Place Inc.
05.2022 - 07.2026Read More
Server
Raw Kitchen & Cantina
01.2022 - 04.2022Read More
Shift Leader
Wingstop Restaurant
02.2021 - 11.2021Read More
Moreno Valley Online Academy
High School Diploma
Read More