Victoria Pusateri

• Provided comprehensive accounting support to company by managing functions like accounts payable, accounts receivable, and business expense processing.
• Maintained accurate historical records.
• Matched purchase orders with invoices and recorded necessary information.
• Strengthened financial operations by conducting bank reconciliations and financial reporting.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Input financial data and produced reports using Quickbooks.
• Maintained account accuracy by reviewing and reconciling checks monthly.

• Answered guest questions to provide fun game experience.
• Performed cash handling duties, provided change and balanced money at end of shift.
• Explained and demonstrated games and attractions to assist guests.
• Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
• Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
• Inspected systems, troubleshot faults and replaced malfunctioning parts with new or repaired components.
• Ordered products and merchandise from approved sites and reconciled ledgers at end of each month.
• Handled all inventory counting weekly.

• Sold tickets and rentals at ticket counter.
• Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy.
• Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use.
• Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.
• Operated cash register to record transactions accurately and efficiently.
• Learned duties for various positions and provided backup at key times.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Encouraged customers to make additional purchases by highlighting current deals.

• Quickly and accurately counted drawers at start and end of each shift.
• Processed both cash and card purchases.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Encouraged customers to make additional purchases by highlighting current deals.
• Handled cash with high accuracy and took care to check bills for fraud.
• Learned duties for various positions and provided backup at key times.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Maintained clean and comfortable environments by vacuuming, cleaning windows, and dusting.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Adhered to professional house cleaning checklist.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Handled requests for extra linens, toiletries and other supplies.
• Washed and put away kitchen dishes, utensils and glassware.
• Sorted, laundered and put away various laundry items.

Completed comprehensive studies in interior architecture and design, including practical applications in space planning, finish material specification, construction documentation, and budget management. Specialized in using AutoCAD and SketchUp for high-accuracy construction sets.

• Intensive studio curriculum covering commercial, residential, and hospitality design, focusing on code compliance (e.g., ADA).
• High proficiency in industry-standard software: AutoCAD, SketchUp, and Adobe Creative Suite.