Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Victoria Ramirez

Costa Mesa,California

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Personal Assistant

Nicole Lara
06.2023 - Current
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Displayed absolute discretion at handling confidential information.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Facilitated transportation to and from appointments.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Maintained entire family's schedule and organized events.
  • Provided emotional support and companionship to clients.

Jewelry Maker

The Urban Charm
06.2023 - Current
  • Fabricated pieces by hand and using specialized equipment.
  • Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
  • Modified designs to meet client demands.
  • Checked completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
  • Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality.

Operational Manager

Yummmm!Bar
09.2021 - Current
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reported issues to higher management with great detail.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Gathered financial information, prepared documents, and closed books.

Cashier

Jack In The Box
07.2020 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

Associate of Arts - Criminal Justice

Golden West College
Huntington Beach, CA
05.2024

Skills

  • Report Writing
  • Personal Correspondence
  • Performance Improvement
  • Data Analysis
  • Teamwork and Collaboration
  • Organizational Structuring
  • Emotional Awareness
  • Analytical Thinking

Volunteer Work

Mariners Church Outreach Ministry 

- Met with youth in the foster system and listened to their stories.

- Held large and small events for groups of foster youth. 

Mariners Church Military Ministry

- Held large events for men and women actively enlisted at Camp Pendelton. 

- Visited Camp Pendelton and served Marines dinner in the Chappel. 

Priceless Pets Rescue

- Helped the workers at this adoption facility feed, clean, and take care of the animals daily needs. 

Timeline

Personal Assistant

Nicole Lara
06.2023 - Current

Jewelry Maker

The Urban Charm
06.2023 - Current

Operational Manager

Yummmm!Bar
09.2021 - Current

Cashier

Jack In The Box
07.2020 - 04.2021

Associate of Arts - Criminal Justice

Golden West College

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Victoria Ramirez