Victoria Ramos

I was required to be a cashier, handle money accurately and efficiently, clean and maintain a clean and presentable environment, stocking and restocking, and guiding customers to the items they needed amongst other things.

• Followed company policies and procedures during shift.
• Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Drove safely at all times to avoid accidents and harm.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Ensured safe transportation of packages with careful handling and secure storage methods.
• Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
• Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
• Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
• Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
• Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
• Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
• Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
• Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
• Streamlined package processing by organizing incoming parcels according to priority level and destination location.
• Adapted quickly to changing circumstances in real-time situations such as weather-related delays or unexpected road hazards.
• Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
• Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
• Safeguarded sensitive materials during transport, adhering to strict confidentiality protocols when handling personal or proprietary information.
• Enhanced delivery efficiency by optimizing routes and adhering to schedules.
• Improved overall customer satisfaction rates by addressing inquiries promptly and resolving concerns in a professional manner.
• Assisted with warehouse organization, effectively managing inventory and ensuring proper stock levels for smooth operations.
• Collaborated with team members to coordinate large-scale deliveries and optimize overall efficiency within the company.
• Verified package information to check for accuracy and completeness.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Utilized GPS navigation systems to navigate faster routes.
• Contacted customers to confirm delivery details and locations.
• Delivered packages to customer doorsteps and business offices.
• Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
• Managed delivery route for optimal use of time and fuel.
• Communicated with dispatch and customers for accurate delivery information.
• Maximized processes by managing delivery schedules and prioritizing based on urgency.
• Built professional relationships with customers and business partners to establish trust and credibility.
• Tracked delivery status and updated customers for expected delivery time.
• Followed safety procedures and regulations to protect packages and vehicles.
• Handled receipt, storage, identification and delivery of products for clients.
• Obtained signatures for delivery documents and packages.
• Escalated issues to supervisor for immediate remediation.
• Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
• Properly documented all specimens received using Software.
• Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
• Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
• Processed payments and handled cash transactions to secure proper compensation.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Built relationships with customers to encourage repeat business.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

My duties were to handle the money as a cashier, take drive thru orders, hand customers their orders, cleaning the restaurant and keep it clean, and of course, stocking and restocking the store.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.