Experienced Bar tender and Bar manager with nearly 20 years of experience in the hospitality industry. Skilled in mixology, customer service and staff leadership. Known for fostering a welcoming atmosphere, maintaining high standards of service, and building lasing relationships with guests. Ready to take on a new challenge by bringing expertise, speed, and passion for the hospitality industry to a new dynamic team.
Overview
21
21
years of professional experience
Work History
Bar Manager
Nicolosi's Italian Restaurant
03.2021 - Current
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Upsold daily specials and beverage promotions to exceed monthly sales goals.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Closed out cash register and prepared cashier report at close of business.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Opened a brand new restaurant from scratch including designing and implementing all aspects of daily bar operations.
ordered food and beverages while cultivating strong vendor relationships.
Lead Bar Tender
Claim Jumper Restaurant
11.2004 - 03.2021
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Maintained strong relationships with regular guests driving repeat business.
Kept bar presentable and well-stocked to meet customer needs.
Obtained cash bank and stocked service bar to prepare for operation.
Created attractive bar displays by strategically arranging bottles and glasses.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Education
Poway High School
Poway, CA
Skills
Excellent customer service and guest relations skills