Summary
Overview
Work History
Education
Skills
Websites
Certification
George Washington University - College of Professional Studies Certifications
Timeline
Generic

Victoria Redmond

Mobile,USA

Summary

Results-driven operations and project management professional with 10+ years of experience leading cross-functional teams, optimizing business processes, and executing high-impact projects. Recognized for strategic thinking, proactive leadership, and a track record of improving efficiency and driving growth. Detail-oriented and highly organized, with a strong work ethic and a commitment to delivering measurable results. Seeking to leverage broad operational expertise to contribute to organizational success.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Professional Services Senior Project Manager

FireEye | Trellix
04.2022 - Current
  • Led end-to-end project management for professional services engagements, ensuring on-time delivery and client satisfaction.
  • Managed multiple concurrent projects, overseeing scope, budget, resources, and risk mitigation strategies.
  • Developed and maintained strong client relationships, serving as the primary point of contact for stakeholders.
  • Coordinated cross-functional teams, including engineering, implementation, and support, to drive project success.
  • Created and maintained detailed project plans, timelines, and reports to track progress and performance.
  • Ensured compliance with contractual agreements, SLAs, and industry best practices.
  • Drove continuous process improvements, optimizing workflows and increasing operational efficiency.
  • Utilized project management tools (e.g., Microsoft Project, Jira, Asana, Smartsheet) for tracking and reporting.
  • Delivered executive-level presentations and status updates, aligning business objectives with project outcomes.

Operations Director

Integrated Dynamics, LLP
03.2021 - 09.2022
  • Oversaw all aspects of company operations, including project management, client relations, finance, and logistics.
  • Managed quoting, scheduling, procurement, installations, billing, and payments for multiple simultaneous projects.
  • Led team scheduling, training, and performance management to ensure efficiency and high-quality work.
  • Acted as the primary liaison with clients, vendors, government agencies, and partners to facilitate smooth project execution.
  • Implemented and optimized processes, software systems, and workflows to improve productivity and profitability.
  • Handled financial management, including invoicing, budgeting, and cost control.
  • Utilized Microsoft Office Suite, Visio, and Bluebeam for documentation, planning, and project tracking.
  • Played a hands-on role in every department, ensuring operational success and business growth.

Project Manager

University of South Alabama | Howard Technologies
04.2021 - 01.2022
  • Led AV Technology projects as a Project Manager and Team Lead, overseeing all phases from conception to closeout for the Lecture Capture Controls Initiative at the University of South Alabama.
  • Designed and structured project bills of materials (BOMs) and signal flow diagrams to ensure efficient system implementation.
  • Managed project material inventory, procurement, and receiving processes, ensuring timely availability of resources.
  • Provided accounting support, budget reports, and cost estimates for end-users and stakeholders.
  • Coordinated with internal teams, departments, and clients to align project goals and expectations.
  • Conducted weekly team meetings to track progress, address challenges, and ensure project milestones were met.
  • Utilized Asana for project workflow management, optimizing task tracking and team collaboration.
  • Led team-building exercises to enhance communication, efficiency, and overall project success.
  • Ensured project completion in compliance with scope, budget, and timeline while maintaining high-quality standards.

Operations Director

J&R Systems Integrators DBA Security 101
06.2014 - 04.2021
  • Led operations across Louisiana, Mississippi, Alabama, Georgia, and the Florida Panhandle, managing multiple offices and project teams.
  • Specialized in CCTV systems, access control systems, intercom systems, mass notification systems, and software implementations.
  • Managed the entire project lifecycle, from quoting and procurement to scheduling, execution, and final billing.
  • Oversaw up to 60 concurrent projects, ensuring timely delivery, quality standards, and budget adherence.
  • Scheduled employees for job site installations, coordinated logistics, and conducted job completion walkthroughs.
  • Worked closely with government agencies and private companies, preparing pay applications, closing documents, and compliance reports.
  • Utilized Microsoft Word, Excel, Visio, Bluebeam, and QuickBooks extensively for project tracking, documentation, and financial management.

Administrator/Manager

Heroes Sports Bar & Grille | Royal Scam
04.2009 - 06.2014
  • Managed employee scheduling, payroll, and workforce coordination across three restaurant locations.
  • Maintained stock and inventory reports for liquor, beer, and food items to ensure optimal supply levels.
  • Served as the Operating Manager at Heroes West Mobile during its launch, overseeing daily operations and team leadership.
  • Implemented process improvements to enhance efficiency, reduce costs, and optimize inventory management.

Education

Bachelor of Science - Hospital Administration

University of South Alabama
Mobile, AL
12-2016

Skills

  • Cross-functional communication
  • Agile methodology
  • Client relationship management
  • Cost control
  • Documentation management
  • Scope management
  • Client liaison
  • Project plan development
  • Schedule coordination
  • Multi-project management

Certification

  • Agile Project Management Fundamentals (APMF)
  • Certified Tester Foundation Level (CTFL)
  • Lean Six Sigma Black Belt (ICBB)
  • Lean Six Sigma Application in Information Technology
  • Lean Six Sigma in Healthcare
  • Six Sigma Foundations (LinkedIn Course)
  • Project Management: Healthcare Projects (LinkedIn Course)

George Washington University - College of Professional Studies Certifications

  • Election Security: Security is Top-of-Mind for 2024 U.S. Elections
  • Transforming Public Sector Leadership with Data-Driven Decisions
  • CyberSmart 2024: Cybersecurity Excellence in Government
  • Building Zero Trust on a Sound Foundation
  • Bringing Digital Transformation to Government HR
  • Health IT: In Depth - Applying Technology to Improve, Streamline Healthcare Services
  • CyberThreats 2024: Combatting the Evolving Threat Landscape - Day 1: Federal Civilian, DoD, and Intelligence Community
  • CyberThreats 2024: Combatting the Evolving Threat Landscape - Day 2: State, Local, Tribal, Territorial, Education
  • Revolutionizing Federal IT: The Power of AI-Assisted Software Development
  • CMMC 2.0: What DoD Contractors Need to Know

Timeline

Professional Services Senior Project Manager

FireEye | Trellix
04.2022 - Current

Project Manager

University of South Alabama | Howard Technologies
04.2021 - 01.2022

Operations Director

Integrated Dynamics, LLP
03.2021 - 09.2022

Operations Director

J&R Systems Integrators DBA Security 101
06.2014 - 04.2021

Administrator/Manager

Heroes Sports Bar & Grille | Royal Scam
04.2009 - 06.2014

Bachelor of Science - Hospital Administration

University of South Alabama

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Victoria Redmond