Summary
Overview
Work History
Education
Skills
Languages
Personal Experience
Timeline
Generic

Victoria Reyes

Springfield,MA

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

17
17
years of professional experience

Work History

Mail Handler Assistant

United States Post Office
Springfield , MA
06.2022 - Current
  • Used automated mail processing equipment to sort and collate mail.
  • Loaded letters onto processing equipment, removed non-processable letters, and maintained continuous sorting feed.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

PCA Personal Care Assistant

Interim HealthCare
West Springfield, MA
12.2021 - 03.2022
  • Assisted with daily living activities, running errands, and household chores.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintained clean personal areas and prepared healthy meals to support client's nutritional needs.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Ran errands for patients, did shopping and picked up other necessities.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Planned activities to encourage movement, stretching, and strength building.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.

Family Partner

Behavioral Health Network, Inc
Westfield, MA
11.2019 - 11.2021
  • Assisted parents and caregivers in meeting youth needs through education, targeted support, coaching and guidance.
  • Supported clients from diverse communities with specific, tailored programming, promoting diversity, equity and inclusion in healthcare and social programs.
  • Provided coaching and support for caregivers, advocating to make informed choices for family despite unprecedented challenges.
  • Helped caregivers and family to understand mandates and perspectives of other team members while navigating through social services systems.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

PCA Personal Care Assistant

Stavros Center For Independent Living
Amherst, MA
01.2012 - 05.2021
  • Assisted with daily living activities, running errands and household chores.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Scheduled and accompanied clients to medical appointments.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored and assisted residents through individual service plans.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Planned activities to encourage movement, stretching and strength building.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted patients with self-administered medications.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Determined specific needs and provided most appropriate level of services for patient well-being.

CNA - Certified Nursing Assistant

Hadley at Elaine
Hadley, MA
02.2012 - 03.2017
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

High school diploma -

Penn Foster

Skills

  • Laundry
  • Caregiving
  • Medication Administration
  • Home Care
  • Communication skills
  • Customer service
  • Delivery driver experience
  • Dementia Care
  • Cleaning Experience
  • Patient Care
  • Hoyer Lift
  • Vital Signs
  • Food Preparation
  • Alzheimer's Care

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Personal Experience

I have a daughter with multiple disabilities and disorders. She was born prematurely at a pound and two ounces. She preceded to be a normal child till she had her first seizure at the age of 6. She has since lived in multiple group homes and has received multiple diagnoses due to her conditions progressing and new disorders developing. I have since gained experience with the following disorders and disabilities:

  • Dissociative Identity Disorder
  • Mild mental retardation
  • Bipolar
  • Epilepsy
  • PTSD
  • Anxiety
  • Depression
  • Pseudoseizures
  • Psychosis
  • Multiple mood disorders
  • Learning disabilities
  • Asthma

Timeline

Mail Handler Assistant

United States Post Office
06.2022 - Current

PCA Personal Care Assistant

Interim HealthCare
12.2021 - 03.2022

Family Partner

Behavioral Health Network, Inc
11.2019 - 11.2021

CNA - Certified Nursing Assistant

Hadley at Elaine
02.2012 - 03.2017

PCA Personal Care Assistant

Stavros Center For Independent Living
01.2012 - 05.2021

High school diploma -

Penn Foster

Similar Profiles

CREATE PROFILE
Victoria Reyes