Victoria Rhodes

Manages end-to-end onboarding processes for new employees, including I-9 verification, health screening assessment forms, OSHA questionnaire forms, and benefits enrollment.

Oversees quarterly pre-employment and random drug screenings, ensuring compliance with the FAA policies and regulatory standards.

Maintains accurate and up-to-date personnel files and updates the HR census Excel spreadsheet.

Organizes monthly training sessions for new employees to introduce company values, policies, and department functions.

Created and maintained files for medical flights, including detailed flight logs and patient information.

Assisted with the coordination of Commercial flights, ensured accuracy of flight logs and coordinated catering for the flights.

Assisted with RFQs for college athletic teams requiring charter flights.

Answered incoming calls and managed mail distribution.

Managed procurement of office supplies, flight suits, and ID badges for pilots and medical crew, ensuring efficient use of a corporate credit card while maintaining budget oversight.

Coordinated and booked travel arrangements, including flights, hotel accommodations and car rentals.

Logged incoming parts and delivered them to the lab for processing.

Distributed weekly reports to customers providing them with updates on the status of their jobs, including estimated completion times.

Handled incoming phone calls and managed daily job shipments.

Uploaded benefits into the print-on-demand portal in the vendor's system to generate kits for mailing to members, while also reviewing and resolving error reports daily.

Maintains and monitors inventory stock, including commercial materials and promotional giveaways for the sales department, while keeping detailed records on an Excel spreadsheet.

Prepared and assembled pre-and post-collateral materials for distribution to members.

Provided support in the preparation and assembly of RFQ and RFP binders.

Managed inventory of member materials, promotional giveaway, and office supplies.

Processed demographic updates for members, facilitating changes to their primary care physician.

Assisted the front desk by answering and transferring calls.