Victoria Richardson
Rock Island,IL
Summary
Energetic teacher driven to continue to learn and grow professionally. Understands and implements new technologies and teaching strategies. Excellent at working with different learning styles. Upbeat and devoted to promoting student learning and enhancing individual potential. Skillful in directing classroom environments and enhancing student behavior through positive and forward-thinking approaches. Caring relationship-builder with analytical mindset and good decision-making skills.
Overview
10
10
years of professional experience
Work History
Second Grade Teacher
East Moline School District #37 - Bowlesburg
08.2022 - Current
- Built positive relationships with students and parents to involve families in educational process.
- Implemented classroom management routines and procedures to enhance class morale and engagement.
- Assessed student learning progress and comprehension with formative and summative assessments.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Kept classroom clean, organized, and safe for students and visitors.
Intervention Paraprofessional
Rock Island - Milan School District #41
09.2021 - 06.2022
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Reported on student progress, behavior, and social skills to classroom teacher.
Under Writing & Customer Service Representative
California Casualty Insurance
12.2019 - 08.2021
- Actively listened to customer, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer digital requests with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Advanced Specialty Care
CVS Specialty Pharmacy
08.2013 - 08.2019
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Negotiated and managed contracts with health insurance providers to secure cost-effective employee coverage.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
Education
Bachelor of Arts - Sociology
Northeastern Illinois University
Chicago, ILMaster of Arts - Teaching
Western Illinois University
Moline, IL05.2024
Skills
- Lesson Plan Development
- Curriculum Implementation
- Technology Integration
- Social Skills Development
- Team Collaboration
- Compliance Standards
- Classroom Management
- Parent-Teacher Communication
- Differentiated Instruction
- Behavior Management
Accomplishments
- Received "United Education Foundation mini grant" in 2023.
Timeline
Second Grade Teacher
East Moline School District #37 - Bowlesburg
08.2022 - Current
Intervention Paraprofessional
Rock Island - Milan School District #41
09.2021 - 06.2022
Under Writing & Customer Service Representative
California Casualty Insurance
12.2019 - 08.2021
Advanced Specialty Care
CVS Specialty Pharmacy
08.2013 - 08.2019
Bachelor of Arts - Sociology
Northeastern Illinois University
Master of Arts - Teaching
Western Illinois University
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