Victoria Rivera
Little Falls,NJ
Summary
Compassionate and dependable professional with experience in behavioral health, healthcare support, childcare, and customer service. Skilled in providing individualized care, maintaining accurate documentation, communicating effectively with clients, caregivers, and team members, and managing challenging situations with patience and professionalism. Was previously pursuing a Master of Science in Nursing at Seton Hall University, with a strong commitment to patient care, professional development, and delivering reliable, high-quality service.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Certified Behavioral Technician (BT)
Circle Care Services
01.2026 - Current
- Implemented individualized behavior intervention plans under BCBA supervision
- Collected and recorded data on client progress and behaviors
- Applied ABA techniques to improve communication, social, and daily living skills
- Managed challenging behaviors using positive reinforcement and de-escalation strategies
- Collaborated with supervisors and caregivers to ensure consistent treatment implementation
- Maintained accurate documentation in compliance with ethical and professional standards
Cashier / Customer Service
Kohl’s
10.2024 - 01.2025
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
Assistant
Olins Orthodontics
10.2023 - 08.2024
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Conducted routine maintenance of equipment used in dentistry operations.
Associate Cashier/ Customer Service
Burlington Coat Factory
03.2022 - 01.2024
- Greeted customers in a friendly and professional manner.
- Processed payments by accepting cash, credit cards, and checks.
- Balanced the register at the end of each shift.
- Handled returns, refunds, or exchanges as necessary per company policy.
- Verified prices on items using price lists or scanners.
- Demonstrated knowledge of store layout to help customers locate desired items
Babysitter
Private Babysitter
08.2021 - 09.2023
- Ensuring a safe environment
- Assisting with meals, snacks, and bedtime routines for the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
Associate Cashier
AMC Theaters
10.2022 - 01.2023
- Greeted customers in a friendly and professional manner.
- Processed payments by accepting cash, credit cards, and checks.
- Balanced the register at the end of each shift.
- Stocked shelves with merchandise when needed.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Education
Master of Science - Nursing
Seton Hall University
South Orange, New Jersey08-2028
High School Diploma - undefined
Nutley High School
Nutley, New Jersey06-2024
Skills
- Transition planning support & Behavior modification techniques
- Applied behavior analysis & Errorless learning techniques
- Customer Service & Communication
- Cash Handling & POS System Management
- Instrument sterilization & Oral hygiene
- Child supervision & Maintaining safe environment
- Meal preparation & activity planning
- Servsafe certified
Accomplishments
Dean’s List — First Year of College (2025)
Certification
- Certified Behavioral Technician (BT)
- ServSafe Certified
Languages
Spanish
Timeline
Certified Behavioral Technician (BT)
Circle Care Services
01.2026 - Current
Cashier / Customer Service
Kohl’s
10.2024 - 01.2025
Assistant
Olins Orthodontics
10.2023 - 08.2024
Associate Cashier
AMC Theaters
10.2022 - 01.2023
Associate Cashier/ Customer Service
Burlington Coat Factory
03.2022 - 01.2024
Babysitter
Private Babysitter
08.2021 - 09.2023
High School Diploma - undefined
Nutley High School
Master of Science - Nursing
Seton Hall University