Victoria Rogers

• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
• Operated cash registers to process customer payments.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

• Inspected vacant units and ensured they were ready for showings.
• Greeted prospective tenants, answered questions, and provided tours of the property.
• Resolved tenant complaints regarding maintenance or other issues in a timely manner.
• Provided customer service to existing tenants by responding to inquiries promptly.
• Participated in community events related to leasing activities or tenant relations.

• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
• Operated cash registers to process customer payments.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

• Answer all incoming phone calls according to a proven, pre-set script, and schedule a service appointment.
• Effectively built relationships with both established and potential customers.
• Set up potential client contacts, cultivated relationships and followed through on service needs.
• Developed highly empathetic client relationships and earned reputation for exceeding corporate goals.

Prayer Team Leader:

- Led group huddles on a weekly basis for an entire team and kept in contact with team members through out the week to pray with and encourage them.

- Spoke and prayed with a high volume of congregants on a weekly basis regarding simple to complex life situations, offering encouragement and empathy in their time of need.

Care Partner Trainer:

- Counseled and prayed with students grade 6-12 and young adults age 18-30 on a consistent basis.

- Walked alongside and played a pastoral role in students and young adults lives through some of their most challenging and traumatic seasons.

- Taught training classes to hundreds of up and coming care partners.

City Crew Leader:

- Fostered a small group environment for middle school and high school aged students on a weekly basis, in order to create a space for connection, conversation, community and prayer.

Student Ministries Leader:

- Threw events on a weekly basis for the youth ministry at Celebration church, providing a time of worship, prayer, activities and connection for the students.

• Operated cash register, collected payments and provided accurate change
• Helped customers find specific products, answered questions and offered product advice
• Worked closely with front-end staff to assist customers.

• Operated cash register, collected payments and provided accurate change.
• Prepared and served coffee, espresso drinks, blended coffees and teas.
• Maintained calm demeanor during high-volume periods and special events.
• Maintained clean and organized workspace, enabling coworkers to locate resources and product.
• Memorized official and off-menu coffee and tea preparations.
• Gave samples of popular coffee and tea blends to create sales opportunities.

• Operated cash register, collected payments and provided accurate change
• Helped customers find specific products, answered questions and offered product advice
• Worked closely with front-end staff to assist customers
• Processed sales transactions to prevent long customer wait times.