Victoria Rojas
El Monte,CA
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
8
8
years of professional experience
Work History
Project Coordinator
USC Arcadia Hospital
11.2024 - Current
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Oversee and organize maintenance projects within the hospital, ensuring timely completion and adherence to budgets.
- Assign work orders and generate purchase orders to ensure the smooth execution of projects and procurement processes
- Coordinate emergency repairs or critical maintenance to minimize disruption to hospital operations
Human Resources Assistant
Garfield Medical Center
01.2023 - 11.2024
- Maintained employee data and kept updated accounts of all employment records
- Administered payroll information, compensation materials, and benefits programs
- Provided administrative support with payroll, calendars, meetings, and training events
- Trained and onboarded new employees, and conducted orientations for new staff hires
Area Coordinator of People & Culture
Kimpton Hotels & Restaurants
01.2022 - 01.2023
- Provide HR administrative support to the P&C department for two hotel properties in the LA area
- Assist with recruitment processes, including creating job requisitions, screening resumes, scheduling interviews & providing interview feedback to Department Directors & CEO
- Support the onboarding process for new hires, including preparation of offer letters, conducting background checks & facilitating new hire orientation
- Maintain accurate employee records, employment agreements & training records, in compliance with applicable laws and regulations
Hospitality Services Associate
Rose Hills Memorial Park & Mortuary
01.2018 - 01.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Sales Associate
Sierra Chevrolet
01.2017 - 01.2018
- In-depth knowledge of the dealership’s vehicles, finance options and sales process
- Exceptional customer service skills, including interpersonal communication and rapport building
- Review sales statistics and plan more effectively to improve sales
- Maintain confidentiality with customer records, specifically finances and other personal information
Education
Associate of Arts - Business Administration
Rio Hondo College
Whittier, CADiploma -
Arroyo High School
El Monte, CASkills
- COMMUNICATION & INTERPERSONAL SKILLS
- TASK DELEGATION
- FLEXIBLE & ADAPTABLE
- WORKLOAD MANAGEMENT
Timeline
Project Coordinator
USC Arcadia Hospital
11.2024 - Current
Human Resources Assistant
Garfield Medical Center
01.2023 - 11.2024
Area Coordinator of People & Culture
Kimpton Hotels & Restaurants
01.2022 - 01.2023
Hospitality Services Associate
Rose Hills Memorial Park & Mortuary
01.2018 - 01.2022
Sales Associate
Sierra Chevrolet
01.2017 - 01.2018
Associate of Arts - Business Administration
Rio Hondo College
Diploma -
Arroyo High School
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