Victoria Rosa
Margate
Summary
Motivated professional with experience as a Med Spa Receptionist and Event Assistant. Proficient in front desk operations, appointment scheduling, and customer service. Demonstrated skills in event coordination, client check-ins, and payment processing. Strong communicator with a proven ability to multitask and work collaboratively in dynamic environments.
Overview
3
3
years of professional experience
Work History
Event Assistant – Part-Time
DayDreaming Events & Décor
06.2024 - Current
- Improved event efficiency by coordinating logistics, setup, and breakdown of venues.
- Enhanced customer satisfaction by scheduling appointments and following up with clients.
- Optimized guest experience through effective registration and professional greeting procedures.
- Streamlined operations by directing inquiries to appropriate departments and managing sign-in sheets.
- Facilitated seamless vendor management through communication and scheduling for events.
- Increased event support by assisting staff with logistics, cleanup, and on-site tasks.
Receptionist
The Blush Lounge Med Spa
06.2025 - 12.2025
- Created a welcoming environment for clients through friendly greetings.
- Scheduled and confirmed client appointments to optimize service delivery.
- Managed phone communications, addressing inquiries and promoting services effectively.
- Processed payments accurately while maintaining organized front desk operations.
- Delivered exceptional customer service by resolving client inquiries professionally.
- Supported staff with administrative tasks, including correspondence and document management.
Cleaner
Dr. Juice
01.2023 - 10.2024
- Achieved high cleanliness standards by performing thorough cleaning and sanitization.
- Ensured hygiene across facilities by maintaining rigorous cleanliness practices.
- Operated cleaning equipment effectively, enhancing overall facility maintenance.
- Conducted inspections to identify maintenance needs and resolved issues promptly.
- Maintained sanitation standards throughout all facility areas consistently.
Education
High School Diploma -
Monarch High School
Coconut Creek, FL05.2025
Skills
- Excellent verbal and written communication
- Guest assistance and customer service
- Professional phone etiquette
- Customer service and interpersonal skills
- Basic office software (Microsoft Word, Excel, PowerPoint)
- Dependable, punctual, and detail-oriented
- Organization and multitasking
- Strong organization
- Reception management
- Calendar management
Timeline
Receptionist
The Blush Lounge Med Spa
06.2025 - 12.2025
Event Assistant – Part-Time
DayDreaming Events & Décor
06.2024 - Current
Cleaner
Dr. Juice
01.2023 - 10.2024
High School Diploma -
Monarch High School