Victoria Ross
Columbus,United States
Summary
Emergency Room RN with strong clinical background in high-acuity, fast-paced environments seeking to transition into a Charge Nurse role. Proven ability to lead by example, prioritize patience care, and make critical decisions under pressure. Recognized for excellent communication, mentorship of new staff, and maintaining calm, efficient operations during peak demand. Committed to delivering exceptional patient outcomes while fostering a collaborative and supportive team environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse
Piedmont Midtown
Columbus, GA
08.2024 - Current
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on disease management, medication use, and preventive care strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Administered medications and monitored patient vital signs to ensure optimal health outcomes.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Certified Medical Assistant
Hughston Clinic
08.2018 - Current
- Monitor clinic schedules and support physicians with quality patient care to ensure efficient and organized patient flow during a 30+ patient orthopedic clinic.
- Provide comfort and support to patients through positive communication when providing education, including explaining medications, pre- and post-operative care, and preventive measures.
- Skilled in accurately documenting patients' medical history, chief complaints, and treatment plans in electronic health records.
- Proficient in performing various medical procedures, including taking vital signs, administering injections, and assisting with minor surgical procedures.
Certified Medical Assistant and Transcriptionist
Columbus Clinic
01.2017 - 08.2018
- Efficiently assisted physicians in conducting medical examinations, including taking and recording patient vital signs, updating medical histories, and preparing examination rooms.
- Accurately transcribed medical records, patient notes, and other medical documents with a strong attention to detail, maintaining patient confidentiality and privacy regulations.
- Proficient in managing electronic health records (EHR) systems, scheduling appointments, and coordinating patient referrals and follow-ups.
Front Desk Receptionist
Medcare of Columbus
10.2015 - 05.2017
- Greeted and welcomed all patients and visitors in a professional and friendly manner.
- Managed a high volume of incoming calls, troubleshooted, problem-solved, and directed them to the appropriate departments or individuals.
- Provided administrative support such as filing, scanning, and data entry as needed.
- Assisted with clinic flow by scheduling appointments appropriately.
- Provided excellent customer service, resolving inquiries and complaints in a timely and efficient manner.
Education
Associate of Science - Nursing
Chattahoochee Valley Community College
Phenix City, AL05-2026
Certificate - Medical Assistant
First Step Health Agency
Columbus, GA12-2016
Highschool Graduate - undefined
Columbus High School
Columbus, GA05-2011
Skills
- Empathy
- Communication
- Time Management
- Critical Thinking
- Emergency care
- Patient assessments
- IV insertion
- Patient stabilization
- Condition monitoring
- Emergency triage
- Trauma care
Certification
ACLS
PALS
NRP
TNCC
Timeline
Registered Nurse
Piedmont Midtown
08.2024 - Current
Certified Medical Assistant
Hughston Clinic
08.2018 - Current
Certified Medical Assistant and Transcriptionist
Columbus Clinic
01.2017 - 08.2018
Front Desk Receptionist
Medcare of Columbus
10.2015 - 05.2017
Certificate - Medical Assistant
First Step Health Agency
Highschool Graduate - undefined
Columbus High School
Associate of Science - Nursing
Chattahoochee Valley Community College