Overview
Work History
Education
Skills
Timeline
Generic

Victoria Ruggiero

Dorchester,MA

Overview

8
8
years of professional experience

Work History

Executive/Personal Assistant

Mark Development
09.2022 - Current
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Arranged domestic and international travel plans and itineraries.
  • Attended meetings, took notes and tracked action items.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Managed and tracked expenses to meet company budget requirements.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Managed household inventory and maintenance schedules and manage household staff.
  • Organized work projects around client's house.

Leasing Officer

Boston Housing Authority
03.2021 - 09.2022
  • Responsible for managing caseload of 455 project based housing tenants
  • Manage client eligibility, clients housing search, liaison for landlords and tenants
  • Prepare and execute all necessary documents to complete leasing
  • Complete case files and submits payment information in time for monthly rent processing
  • Collects and analyzes income and family size verification, determines eligibility, apartment size and calculates gross rent for family
  • Responsible for monthly annual recertification's, interim changes, rent increases, rent calculations, and relocations.
  • Conducted background checks on applicants.

Administrative Assistant- Housing

Greater Boston Management
05.2017 - 08.2018
  • First point of contact for callers and visitors for property management company
  • Prepared tenant work orders, new apartment listings and applications
  • Scheduled maintenance calls for 300 units.
  • Contacted tenants to collect overdue rent or to discuss other important issues.
  • Handled resident complaints and expedited maintenance requests.
  • Collected monthly assessments, rental fees, deposits and payments.

Volunteer

Gillette Stadium
06.2015 - 12.2019
  • Audit registers and safe boxes nightly to verify total money earned and managed $10,000 cash
  • Collaborated with team and managed time effectively to successfully run stadium concessions
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Assisted with special events and programs.

Education

Bachelor of Science - Psychology

Framingham State University
Framingham, MA
05.2020

Skills

  • Proficient in Microsoft, Outlook, G-suite, Zoom, Google Meet
  • Project Management, Organization, Critical Thinking, Communication (verbal and written)
  • Calendar Management
  • Travel Coordination
  • Data Entry
  • Minute Taking

Timeline

Executive/Personal Assistant

Mark Development
09.2022 - Current

Leasing Officer

Boston Housing Authority
03.2021 - 09.2022

Administrative Assistant- Housing

Greater Boston Management
05.2017 - 08.2018

Volunteer

Gillette Stadium
06.2015 - 12.2019

Bachelor of Science - Psychology

Framingham State University

Similar Profiles

CREATE PROFILE
Victoria Ruggiero