Victoria Ruiz
Brooklyn,NY
Summary
Experienced operational leader with 10 years of experience leading cross-functional teams. Committed to achieving results and fostering an environment of success. Well-versed in vendor management, manufacturing, CAD design, inventory, customer relations, retail operating systems, and innovation. Possessing versatile skills in project management, problem-solving, and collaboration. All the while, bringing a fresh perspective and encouraging an environment of strong commitment, quality, and success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Vault Coordinator
Tiffany & Company
New York, NY
07.2023 - Current
- Manage a team of 10 employees, providing training, coaching, and performance feedback to enhance team performance.
- Developed and implemented strategic plans that increased revenue recognition, efficiency, and customer satisfaction by 80%.
- Ensured compliance with industry regulations and company standards.
- Conduct daily morning meetings for informational, operational, and procedure-based information.
- Prepare standard operating procedures (SOPs), and training materials for employees.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Fostered a culture of continuous improvement, safety, and accountability within the team.
Operations Coordinator
Tiffany & Company
New York, NY
05.2022 - 07.2023
- Collaborate with cross-functional teams to streamline workflow and improve operational performance.
- Ensure compliance with all internal procedures, and maintain inventory accuracy.
- Conduct daily morning meetings for informational, operational, and procedure-based information.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Monitored and improved efficiency of processes, team performance, and customer service.
Product Development Liasion/Senior Executive Assistant
MicroSet.Com Corp
New York, NY
04.2019 - 04.2022
- Acted as a liaison between the executive team, production departments, and external partners to streamline communication and project workflows.
- Managed vendor relationships and procurement processes, ensuring the timely acquisition of materials and supplies necessary for production continuity.
- Developed and implemented administrative protocols to streamline production documentation, inventory tracking, and compliance procedures.
- Monitored departmental performance metrics, and supported executive decision-making by compiling relevant data and trend analyses.
- Led efforts to improve internal communication channels and knowledge-sharing platforms across production and executive teams.
- Coordinated with senior leadership to develop and execute strategic initiatives aimed at improving production efficiency and product quality.
Quality Control/Office Assistant
Gottlieb Jewelry Manufacturing
New York, NY
11.2018 - 04.2019
- Supported production tracking by inputting data into manufacturing management software, and generating activity reports.
- Prepared and distributed internal memos, reports, and other documentation related to the manufacturing process.
- Collaborated with team members to improve administrative procedures, and enhance workplace efficiency.
- Supported Human Resource activities, including onboarding new employees and maintaining personnel records.
- Assisted in preparing safety documentation, standard operating procedures (SOPs), and training materials for factory staff.
Store Manager
Ez Cosmetics
Brooklyn, NY
03.2015 - 10.2018
- Led daily store operations within the store, ensuring seamless inventory management, sales performance, and exceptional service.
- Managed and trained sales associates on product knowledge, upselling techniques, and customer engagement to maximize sales, and enhance client satisfaction.
- Developed and implemented visual merchandising strategies tailored to beauty products, to attract customers, and showcase new arrivals.
- Analyzed sales reports and customer feedback to identify purchasing trends, and develop targeted marketing initiatives.
- Resolved customer inquiries and complaints with professionalism, fostering customer loyalty.
Education
High School Diploma -
Academy of Finance And Enterprise
Long Island City, NY06-2014
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
New York, NYSkills
- Strategic planning
- Project management
- Regulatory compliance
- Continuous learning mindset
- POS system expertise
- Proficient in Microsoft Outlook, Excel, Word, and PowerPoint
- Strong attention to detail
- Critical thinking
- Ability to work in a fast-paced environment
- Technical expertise
- Adaptability
- Conflict resolution skills
- Interpersonal skills
Accomplishments
- CLT Award Nominee
Certification
- Career and technical endorsement in business
Languages
Spanish
Native/ Bilingual
Timeline
Vault Coordinator
Tiffany & Company
07.2023 - Current
Operations Coordinator
Tiffany & Company
05.2022 - 07.2023
Product Development Liasion/Senior Executive Assistant
MicroSet.Com Corp
04.2019 - 04.2022
Quality Control/Office Assistant
Gottlieb Jewelry Manufacturing
11.2018 - 04.2019
Store Manager
Ez Cosmetics
03.2015 - 10.2018
High School Diploma -
Academy of Finance And Enterprise
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
Similar Profiles
REILLY SILVESTRIREILLY SILVESTRI
Operations Professional at Tiffany & CompanyOperations Professional at Tiffany & Company
Michael DavisMichael Davis
Client Advisor at Tiffany & CompanyClient Advisor at Tiffany & Company
Alex ArangoAlex Arango
CLIENT ADVISOR at Tiffany & CompanyCLIENT ADVISOR at Tiffany & Company
GHINWA (GIGI) HUSARIGHINWA (GIGI) HUSARI
Operations Professional at Tiffany & CompanyOperations Professional at Tiffany & Company
Kimberly T. HuttonKimberly T. Hutton
Sr. Manager, D2C Merchandising Lead - LUXE Division at L'OréalSr. Manager, D2C Merchandising Lead - LUXE Division at L'Oréal