Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Victoria Rushie

Wilmington,DE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Internal Care Coordinator

Wawa, Inc
04.2020 - Current
  • Developed strong relationships with associates
  • Provided resources to associates
  • Assisted in the running of our seasonal programs
  • Managed our yearly family calendar project
  • Contributed to the development of our new field advocate flock baskets
  • Supported our associates through their application process
  • Established and maintained effective communication with the team to promote high quality work
  • Assisted with developing and updating policies and procedures to make things more efficient

Leave of Absencse Supervisor

Wawa, Inc
07.2017 - 04.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Leave of Absence Specialist

Wawa, Inc
04.2009 - 07.2017
  • Provided expert guidance to managers on the interpretation of leave policies, promoting consistency across departments.
  • Assisted in policy development for leaves of absence, ensuring alignment with legal requirements and best practices.
  • Improved communication between employees and management during leaves of absence, fostering a supportive work environment.
  • Managed complex medical leaves, ensuring proper documentation and compliance with company policies and relevant laws.
  • Participated in cross-functional teams to address issues related to employee leaves and improve overall processes.
  • Evaluated medical documentation to determine eligibility for various types of leaves, maintaining strict confidentiality standards.
  • Served as a point of contact for employees seeking information about their leave options, providing knowledgeable assistance in navigating complex situations.
  • Coordinated closely with benefits providers during extended leaves to maintain accurate coverage status for employees on leave.
  • Managed return-to-work coordination efforts, successfully reintegrating employees back into the workplace after extended absences.
  • Provided compassionate support to employees experiencing personal or family medical issues, easing the stress of navigating leave processes.
  • Educated managers on best practices for handling employee absences, fostering a more cohesive and understanding work environment.

Education

No Degree -

Neumann University
Aston Mills, PA

Skills

  • Multidisciplinary Team Collaboration
  • Respectful and Compassionate
  • Case Management
  • Attention to detail
  • Ethical conduct
  • Active listening
  • Effective communication
  • Time management
  • Empathy and compassion

Additional Information

I volunteered for years at the Mary Campbell Center and that is where I felt I was making a difference.

Timeline

Internal Care Coordinator

Wawa, Inc
04.2020 - Current

Leave of Absencse Supervisor

Wawa, Inc
07.2017 - 04.2020

Leave of Absence Specialist

Wawa, Inc
04.2009 - 07.2017

No Degree -

Neumann University

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Victoria Rushie