Victoria Sanchez
Brooksville,FL
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
35
35
years of professional experience
Work History
Owner/stylist
Dream Hair By Vickie Sanchez
06.2018 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
Stylist
Grandeur Hair Design
02.2010 - 06.2018
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Organized sales area and work station to showcase products and boost sales.
- Worked with men, women and children to complete Service on daily basis.
- Recorded client payments and payment information daily with Number% accuracy rate.
- Educated customers on products to maximize benefits.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Counted and documented opening and closing cash amounts daily.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Participated in team meetings and staff training sessions.
Stylist
Salon Athena New Tampa
Tampa, FL
06.2002 - 02.2010
Education
High School Diploma - Cosmetology
Leto High School
Tampa, FL05.1988
Skills
- Business Management
- Client Service
- Customer Relations
- Sales Leadership
- Consulting
- Small Business Operations
- Relationship Building
- Business Administration
Timeline
Owner/stylist
Dream Hair By Vickie Sanchez
06.2018 - Current
Stylist
Grandeur Hair Design
02.2010 - 06.2018
Stylist
Salon Athena New Tampa
06.2002 - 02.2010
High School Diploma - Cosmetology
Leto High School
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