Helpful Hospitality professional driven to cultivate exceptional service. Works effectively to address patron concerns and foster loyalty. Proven success in managing complex requests with grace and efficiency. Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills.
As an employee with Clearwater Marine Aquarium i was apart of the guest experience department, my job position included giving directions to guest, telling guest from all over the world about the animals we had as well as ways to prevent more harm on our sea life. I gave multiple speeches a day on the animals as well as answering any questions one may have.