Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Victoria Schulte

Lake In The Hills,IL

Summary

An entry-level position looking to enhance customer service through dedication, reliability, communication, and lasting customer loyalty.

Overview

3
3
years of professional experience

Work History

Bartender

William Street Tap
05.2023 - Current
  • Servsafe Alcohol BASSET Certification - Updated 2023
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal relationships with repeat customers by engaging in friendly conversation and memorizing drink orders.
  • Kept bar well-stocked, organized, presentable, and sanitized to meet customer needs, while also complying with health and safety regulations.
  • Followed alcohol awareness procedures, yet still proactively addressed potential conflicts or disturbances among patrons, maintaining a safe, enjoyable atmosphere for everyone.
  • Reduced wait times for drinks through attentive service, prioritizing orders, and adapting quickly to varying needs of guests.

Waitress

Triple Berry Cafe
08.2021 - 05.2023
  • Managed high volume of customers during peak hours, oftentimes with a two-person waitstaff, though still maintaining prompt and efficient service.
  • Handled food safely and kept spaces clean to protect customers from food-borne illness and maintain proper sanitation.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Demonstrated extensive menu knowledge by making personalized recommendations to guests based on preferences or dietary restrictions as well as collaborating with kitchen staff.
  • Utilized spare time by bussing tables, rolling silverware, restocking, doing dishes, seating and cashing out customers.

Education

Bachelor of Science - Human Performance

University of Wisconsin - Whitewater
Whitewater, WI
2026

Associate of Arts -

McHenry County College
Crystal Lake, IL
05.2022

Skills

  • Customer Service
  • Strong multitasking
  • Cleanliness and hygiene
  • Relationship Building
  • Service-oriented mindset
  • Balance finances

Volunteer Work

  • Feed My Starving Children
  • Turning Point Walk
  • MS Walks
  • Walk for Teagan
  • Donations to Animal Shelters and Retirement Homes

Timeline

Bartender

William Street Tap
05.2023 - Current

Waitress

Triple Berry Cafe
08.2021 - 05.2023

Bachelor of Science - Human Performance

University of Wisconsin - Whitewater

Associate of Arts -

McHenry County College

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Victoria Schulte