Victoria Scisco
Goleta,CA
Summary
Excellence in customer service fast learner punctual hard working and and excellent Team Player.
Overview
1
1
year of professional experience
Work History
Re Loader
UPS
Goleta, CA
11.2023 - 12.2023
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
- Optimized loading efficiency by assessing and organizing packages based on destination and priority.
- Fostered teamwork among preloaders through open communication channels, resulting in a more cohesive work environment.
- Contributed to a positive work environment by proactively assisting colleagues during high-volume periods.
Sales Associate
Rite Aid
Goleta, CA
10.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Waitress
Domino's Acafe
Goleta, CA
07.2022 - 03.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
General Studies -
Tate's Cre K High School
Certificate - Administrative Skills
Colleg of Technical Education
Lexington, NY06.2009
Skills
- Excellent customer service
- Customer Needs Assessment
- Customer service expertise
- Customer Satisfaction
- Professional telephone demeanor
- Customer Relations
- Training development aptitude
- Money handling abilities
- Complaint resolution
- Retail store support
- Customer Service
- Performance Evaluation
- Teamwork and Collaboration
Timeline
Re Loader
UPS
11.2023 - 12.2023
Sales Associate
Rite Aid
10.2022 - 10.2023
Waitress
Domino's Acafe
07.2022 - 03.2023
General Studies -
Tate's Cre K High School
Certificate - Administrative Skills
Colleg of Technical Education