Victoria Scott
Medical Assistant
Cheraw,SC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
7
7
years of post-secondary education
8
8
years of professional experience
Work History
Medical Assistant
Low Country Urgent Care
Cheraw, SC
08.2020 - Current
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, including medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepared initial patient charts for admission.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
Certified Nursing Assistant
Cheraw Healthcare
Cheraw, SC
08.2016 - 07.2020
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained client medical history, including medication information, symptoms and allergies.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in [Type] fun activities with patients to boost mood, improve overall memory and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Call Center Representative
TLK Marketing Services
Richmond, VA
06.2013 - 08.2016
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Reduced downtime to support quality control, boost revenue and complete projects on time and under budget.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Engaged in continuous learning and development opportunities to promote continued performance improvement.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Education
High School Diploma -
Thomas Jefferson High School
Richmond, VA 08.2006 - 06.2010
Medical Assistant Certificate - Medical Assisting
Virginia College
Richmond, VA 08.2010 - 12.2012
Nursing Assistant - Nursing Assistance
Northeastern Technical College
Cheraw, SC 09.2015 - 04.2016
Skills
Efficient and reliable team player
undefinedTimeline
Medical Assistant
Low Country Urgent Care
08.2020 - Current
Certified Nursing Assistant
Cheraw Healthcare
08.2016 - 07.2020
Nursing Assistant - Nursing Assistance
Northeastern Technical College
09.2015 - 04.2016
Call Center Representative
TLK Marketing Services
06.2013 - 08.2016
Medical Assistant Certificate - Medical Assisting
Virginia College
08.2010 - 12.2012
High School Diploma -
Thomas Jefferson High School
08.2006 - 06.2010
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