Victoria Segura Jimenez
Lehi,UT
Summary
Dynamic and results-driven professional with over three years of experience at Banana Republic Factory Store, excelling in customer engagement and problem-solving. Demonstrated ability to enhance customer satisfaction and loyalty, contributing to monthly sales goals. Skilled in teamwork and store maintenance, with a flexible schedule and a commitment to excellence.
I have basic knowledge in reptiles, insects, fish, rodents, birds, cats, and dogs. I am eager to learn more!
Overview
9
9
years of professional experience
Work History
Seasonal Store Sales Associate
Banana Republic Factory Store
10.2024 - 01.2025
- Maintained a clean and organized store environment to enhance customer experience.
- Conducted daily store opening/closing procedures, ensuring proper security measures were followed for a safe store environment.
- Provided support during peak shopping periods by monitoring fitting rooms, restocking shelves, or assisting at the register as needed.
- Managed customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Strengthened brand loyalty among customers by offering personalized shopping experiences based on their preferences.
- Collaborated with team members to achieve monthly sales goals and improve overall store performance.
- Demonstrated flexibility by working extended hours over holidays or during promotional events.
- Supported store management with additional tasks such as training new hires, updating social media accounts, or coordinating in-store events.
- Handled returns and exchanges efficiently, maintaining positive customer interactions during potentially difficult situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- I have worked at Banana Republic for the past three years. As seasonal help. (11/22-1/23),(11/23-1/24),(10/24-1/25).
Jimenez Ranch
Pedro Jimenez
01.2016 - 12.2019
- Performed routine care involving nutritional and hydration needs of multiple livestock species.
- Experienced in maintaining livestock bedding and care.
- Experienced in animal rearing and minor medical procedures.
Education
GED -
Alpine Adult Education
Orem08.2024
Skills
- Goal oriented
- Store maintenance
- Teamwork
- Customer service
- Problem-solving
- Time management
- Verbal and written communication
- Shelf stocking
- Money handling
- Cash handling
- Customer engagement
- Phone etiquette
- Flexible schedule
- Product knowledge
- Stocking and receiving
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Seasonal Store Sales Associate
Banana Republic Factory Store
10.2024 - 01.2025
Jimenez Ranch
Pedro Jimenez
01.2016 - 12.2019
GED -
Alpine Adult Education
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