Victoria Siguenza
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities that presents professional challenges and leverages interpersonal skills to meet company's goals.
Overview
9
9
years of professional experience
Work History
Scheduling Coordinator
Premier Plumbing LLC
05.2024 - 09.2024
- Main point of contact with customers, technicians, and vendors. Keep constant communication through emails, phone calls, and text messages for all plumbing services.
- Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
- Maintained accurate records of all service activities including; ordering materials for job, keeping records of credit card purchases, creating PO, invoices, collecting payments and track technicians hours of labor.
Dispatcher Office Assistant
Alfradi International Shipping
01.2021 - 03.2024
- Answered and managed incoming and outgoing calls, emails, and text messages. Main point of contact with clients, truck drivers, car auctions, DMV, and shipping container vendor.
- Maintained updated and detailed records of calls, emails, payments, vehicle purchases and titles, shipping documents and bill of landing.
- Coordinated timely sensitive payments for purchased vehicles, the pick up and delivery.
Real Estate Assistant
Florida Homes Realty
03.2016 - 04.2020
- Main point of contact from start to finish of buying and selling process with buyers, sellers, home inspectors, title company, mortgage officers, realtors, and vendors.
- Coordinated appointments to show marketed properties.
- Assisted with contract writing, gathering detailed and necessary information,and documents for the real estate purchase or sale.
Returns Clerk
Coach Distribution Center
08.2018 - 03.2020
- Streamlined return processes through effective communication with warehouse staff, ensuring accurate inventory management.
- Meticulously reviewed receipts, verified counts and products conditions to effectively provide refund, or exchanges or return non qualifying items to customers, and kept detailed records in computer system.
- Operated electric and manual pallet jack to grab and put away palletized boxes with in the returns warehouse department.
- Helped with cycle counting and order picking utilizing carts with totes and RF scanner.
Education
Business Management
Baltimore City Community College
Baltimore, MDReal Estate
Watson School of Real State
Jacksonville, Fl Skills
- Office Administration duties & Support
- Customer service & Communication
- Teamwork and Collaboration
- Time & Schedule Managment
- Computer literacy & Data Entry
- Attention to Detail
- Tracking & Tracing
- Multitasking
- Invoices & Payments
- Critical Thinking & Problem solving
Languages
Spanish
Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Scheduling Coordinator
Premier Plumbing LLC
05.2024 - 09.2024
Dispatcher Office Assistant
Alfradi International Shipping
01.2021 - 03.2024
Returns Clerk
Coach Distribution Center
08.2018 - 03.2020
Real Estate Assistant
Florida Homes Realty
03.2016 - 04.2020
Business Management
Baltimore City Community College
Real Estate
Watson School of Real State
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