Victoria Simecek
Tustin,CA
Summary
Proven track record in enhancing customer satisfaction and sales through exceptional service and sales techniques at Starbucks and Islands. Skilled in cash handling and guest engagement, demonstrating a strong work ethic and the ability to excel in fast-paced environments. Maintained high cleanliness standards, contributing to a positive dining experience.
Overview
3
3
years of professional experience
Work History
Islands Fine Burgers and Drinks
Derrick Frost
Irvine, CA
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Starbucks
Emily Ahmer
Tustin, CA
09.2021 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
Marketing
Santiago Canyon College
Orange, CA06.2028
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Cleanliness standards
- Safe Food Handling
- Food Running
Timeline
Islands Fine Burgers and Drinks
Derrick Frost
09.2023 - Current
Starbucks
Emily Ahmer
09.2021 - 12.2023
Marketing
Santiago Canyon College