Victoria Six

At Your Service Colleague

Macy's Inc.

03.2019 - Current

Increased team productivity with effective communication and collaboration strategies.
Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
Maintained high customer satisfaction standards to meet or exceed targets.
Provided exceptional service to clients, fostering strong relationships and repeat business.
Confirmed excellent customer service by quickly resolving customer concerns.
Responded to customer requests efficiently and with knowledgeable assistance.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Collaborated with team members to develop best practices for consistent customer service delivery.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.

Cashier

Bill Miller BBQ

03.2018 - 03.2019

Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Michaels Craft Store

11.2016 - 03.2018

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Summary

Overview

Work History

At Your Service Colleague

Cashier

Cashier

Education

High School Diploma -

Skills

Timeline

At Your Service Colleague

Cashier

Cashier

High School Diploma -

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