VICTORIA SLIWA
West Valley City,UT
Summary
Accomplished Parts and Sales Administrator at SLC Power Products, adept in sales support and relationship building, significantly enhanced sales revenue and customer satisfaction. Leveraged strong problem-solving and teamwork skills across roles, ensuring efficient order processing and team performance. Expert in sales training and food safety, consistently achieving goals through effective collaboration and time management.
Overview
5
5
years of professional experience
Work History
Parts and Sales Administrator
SLC Power Products
10.2022 - Current
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
Manager
Taco Bell
04.2022 - 07.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Manager in Training
McDonald's
01.2022 - 04.2022
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
Crew Member
McDonald's
09.2020 - 12.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
McDonald's Restaurant
10.2019 - 03.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Bachelor of Arts For Teaching - High School Teaching
Grand Canyon University
Phoenix, AZ05.2028
High School Diploma -
Plainfield Highschool
Plainfield, IL05.2022
Skills
- Sales Support
- Report Generation
- Cross-selling strategies
- Sales Training
- Relationship Building
- Goal Setting
- Processing payments
- Stock management
- Account Servicing
- Cash Handling
- Food safety and sanitation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Timeline
Parts and Sales Administrator
SLC Power Products
10.2022 - Current
Manager
Taco Bell
04.2022 - 07.2022
Manager in Training
McDonald's
01.2022 - 04.2022
Crew Member
McDonald's
09.2020 - 12.2021
Crew Member
McDonald's Restaurant
10.2019 - 03.2020
Bachelor of Arts For Teaching - High School Teaching
Grand Canyon University
High School Diploma -
Plainfield Highschool
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