Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Smith

Elliott,IL

Summary

Proven professional with a strong work ethic and exceptional multitasking proficiency, demonstrated with my childcare/CNA experience. Skilled in deep cleaning, compassion, patience and customer service, I excel in fast-paced environments, ensuring quality and efficiency. My compassionate approach and effective communication skills have consistently enhanced client and customer satisfaction, showcasing my ability to meet and exceed employer expectations. Background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.

Overview

5
5
years of professional experience

Work History

Professional Cleaning

LD Cleaning
10.2023 - Current
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.

    • HCT

    Carle Health
    Urbana, IL
    06.2020 - Current
    • Self-motivated, with a strong sense of personal responsibility.
    • Worked effectively in fast-paced environments.
    • Skilled at working independently and collaboratively in a team environment.
    • Proven ability to learn quickly and adapt to new situations.
    • Excellent communication skills, both verbal and written.
    • Managed time efficiently in order to complete all tasks within deadlines.
    • Organized and detail-oriented with a strong work ethic.

    Professional Nanny

    Self
    Champaign, IL
    05.2019 - Current
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
  • Built positive and nurturing environments to support child social and emotional growth.

    • Server/Bartender/Cook

    The Wild Hare Bar & Grill
    06.2022 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

    • Education

    High School Diploma -

    Fisher Jr Sr High School
    Fisher IL
    05.2019

    Skills

    • Self-Motivation and Initiative
    • Strong Work Ethic
    • Multitasking proficiency
    • Deep cleaning expertise
    • Customer Service
    • Communication and Interpersonal Skills
    • Compassion and Empathy
    • Basic Life Support
    • Compassionate caregiver

    Timeline

    Professional Cleaning

    LD Cleaning
    10.2023 - Current

    Server/Bartender/Cook

    The Wild Hare Bar & Grill
    06.2022 - 10.2023

    HCT

    Carle Health
    06.2020 - Current

    Professional Nanny

    Self
    05.2019 - Current

    High School Diploma -

    Fisher Jr Sr High School

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