Summary
Overview
Work History
Education
Skills
Affiliations
Leadership & Recruitment Experience
Certification
References
Timeline
Generic

Victoria Smith

Relocating

Summary

Organized and people-focused professional with experience in education support and customer service, bringing strong communication, relationship-building, and administrative coordination skills. Known for building meaningful connections with individuals from diverse backgrounds while maintaining thoughtful documentation and organized workflows. An adaptable and creative problem solver who enjoys thinking outside the box to find effective solutions and support team goals. Experienced in managing multiple priorities, maintaining accurate data, and collaborating with teams in fast-paced environments. Seeking to leverage strong interpersonal, organizational, and creative thinking skills in a recruiting role supporting healthcare or education professionals.

Overview

11
11
years of professional experience
3
3
Certifications

Work History

Speech-Language Pathology Assistant (SLPA)

Amesbury Public Schools
Amesbury, MA
07.2022 - Current
  • Build and maintain strong relationships with students, families, and staff, fostering collaboration and trust.
  • Manage detailed documentation and progress tracking in a fast-paced environment.
  • Collaborate with educators and specialists to meet individualized goals.
  • Demonstrate creative problem-solving and adaptability in supporting team objectives.

Customer Sales Representative

Cole Information
Remote
10.2024 - 12.2025
  • Engaged with clients to understand needs and provide tailored solutions, improving satisfaction and retention.
  • Managed accurate client records and documentation for streamlined access.
  • Collaborated with team members to resolve client inquiries and ensure follow-up.

Customer Sales Associate

Cole Information
Remote
04.2024 - 10.2024
  • Supported small business clients through consultative sales, outreach, and client engagement.
  • Strengthened communication, follow-up, and problem-solving skills in a remote environment.

Cashier / Bookkeeper / Customer Service Associate

Big Y
Peabody, MA
07.2015 - 09.2023
  • Built loyal customer relationships through personalized support and effective communication.
  • Managed financial accuracy through daily bookkeeping and reporting.

Speech-Language Pathology Assistant (SLPA)

Stepping Stones
Everett, MA
09.2020 - 07.2022
  • Assisted students with speech and language development activities.
  • Collaborated with multidisciplinary teams to achieve educational and developmental goals.
  • Provided individualized communication support and guidance to children, enhancing engagement and confidence.

Education

Bachelor of Arts - Communication Sciences And Disorders

University of Maine
Orono, ME
05-2020

Skills

  • Candidate Sourcing/ Outreach
  • Client & Candidate Relationship Management
  • Communication & Active Listening
  • Onboarding Assistance
  • Data Accuracy/ Documentation
  • Organization & Time Management
  • Collaboration with Teams

Affiliations

  • National Student Speech Language and Hearing Association (NSSLHA)
  • Student Academy of Audiology (SAA)
  • Order of Omega- Recognized for academic excellence, leadership, and service within the Greek community.

Leadership & Recruitment Experience

Vice President of Membership Recruitment | Alpha Omicron Pi Sorority (2019)

  • Led year-long recruitment planning, coordinated logistics for 30+ members and
  • Ensured every new potential member felt welcomed and supported.

Chapter Secretary | Alpha Omicron Pi Sorority (2018)

  • Maintained organized records and supported chapter operations.

Leadership Academy Participant

  • Completed intensive training in communication, leadership, and organizational management.

Certification

Speech-Language Pathology Assistant License - Massachusetts

References

References available upon request.

Timeline

Customer Sales Representative

Cole Information
10.2024 - 12.2025

Customer Sales Associate

Cole Information
04.2024 - 10.2024

Speech-Language Pathology Assistant (SLPA)

Amesbury Public Schools
07.2022 - Current

Speech-Language Pathology Assistant (SLPA)

Stepping Stones
09.2020 - 07.2022

Cashier / Bookkeeper / Customer Service Associate

Big Y
07.2015 - 09.2023

Bachelor of Arts - Communication Sciences And Disorders

University of Maine