Dynamic and results-driven Property Manager with extensive experience in both qualitative and quantitative aspects of property management. Proven ability to oversee operations, enforce policies, and optimize performance while ensuring compliance with regulations. Adept at managing budgets, coordinating maintenance, and fostering positive tenant relationships. Skilled in market analysis, dispute resolution, and strategic planning with a commitment to continuous improvement and operational excellence.
- Managed a property budget, overseeing operational and capital expenditure with a focus on cost-effectiveness and financial accountability.
- Developed and implemented marketing strategies resulting in a 55% increase in rental inquiries and a 7% reduction in vacancy rates.
- Ensured 100% compliance with federal, state, and local housing laws and regulations through regular audits and policy updates.
- Coordinated and supervised property repairs and renovations, leading to a 30% improvement in tenant satisfaction scores.
- Conducted regular inspections and maintenance oversight, reducing emergency repair requests by 20% through proactive planning.
- Enhanced tenant relations by promptly addressing inquiries, complaints, and requests, resulting in a 95% tenant retention rate.
- Property Management: Rent Collection, Tenant Relations, Maintenance Oversight, Property Maintenance, Dispute Handling, Office Staffing, Codes Compliance
- Technical Skills: Database Management, System Administration, Technical Support
- Project Management: Work Planning, Business Development, Process Improvement, Risk Assessment, Budgeting
- Analytical Skills: Market Tracking, Performance Optimization, Data Analysis
- Communication: Conflict Resolution, Team Collaboration, Policy Development