Victoria Solis
Carpentersville
Summary
Accomplished Senior Underwriter and Loan Officer at LSI, adept in analyzing data and building relationships, streamlined underwriting processes and enhanced customer satisfaction through expert loan guidance. Demonstrated excellence in risk evaluations and customer service, achieving significant efficiency improvements and compliance adherence.
Overview
9
9
years of professional experience
Work History
Senior Underwriter
LSI
10.2020 - 09.2024
- Participated in industry conferences and seminars to stay informed about the latest trends, regulatory changes, and best practices in underwriting.
- Streamlined underwriting processes for increased efficiency and faster turnaround times.
- Reviewed accounts to make accurate decisions by accounting for risk, hazards, and exposure.
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Improved underwriting decision quality by conducting thorough risk assessments and analyzing client financial data.
- Provided expert advice on policy wording and endorsements, ensuring clarity in documentation for both clients and staff members.
- Analyzed credit, income, compliance and appraisals during underwriting process.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Determined and documented loan conditions and communicated requirements and decisions.
- Evaluated loan applications for affordability and conformance with underwriting guidelines.
- Assessed and advised on loan applications utilizing in-depth underwriting process understanding.
- Analyze credit reports for 30 different credit unions in Meridian link, Lending 360 and TCI 4.0
Loan Officer
LSI
10.2020 - 09.2024
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Examined customer loan applications for loan approvals and denials.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
- Proactively identified solutions for customers experiencing credit issues.
- Offer products like GAP, MBDI, CC, mortgages, auto insurance and payment protection
Shift Supervisor
Wendys
04.2015 - 10.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Conducted routine inspections to check quality and compliance with established specifications.
- Completed cash and credit card transactions accurately using POS software.
Education
Bachelor of Arts - Criminal Justice
Aurora University
Aurora, IL12-2018
Skills
- Analyzing data
- Risk evaluations
- Relationship building
- Credit analysis
- Consumer lending
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Senior Underwriter
LSI
10.2020 - 09.2024
Loan Officer
LSI
10.2020 - 09.2024
Shift Supervisor
Wendys
04.2015 - 10.2020
Bachelor of Arts - Criminal Justice
Aurora University
Similar Profiles
Jordan SprottJordan Sprott
Food Packer at LSIFood Packer at LSI
Alexia MurrielAlexia Murriel
Loan Operations at LSILoan Operations at LSI
LaCandis WilliamsLaCandis Williams
Financial Services Representative at LSIFinancial Services Representative at LSI