Victoria Spears
Crystal Springs,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Internet /BDC Sales Manager
Rainbow CDJR Of McComb
04.2023 - Current
- Managed a team of sales representatives, providing regular training and performance evaluations.
- Increased sales revenue by implementing strategic marketing plans and analyzing market trends.
- Boosted lead generation with targeted outreach campaigns and effective prospecting techniques.
- Collaborated effectively with marketing department colleagues to create compelling promotional materials that showcased the company''s unique selling points.
- Developed strong client relationships for higher customer satisfaction and repeat business.
- Mentored junior team members, sharing industry expertise and best practices to support their professional growth and enhance overall team performance.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate
Woolwine CDJR
12.2019 - 04.2023
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in ongoing training to stay current with industry trends and best practices.
- Boosted sales revenue through effective negotiation and closing tactics.
- Streamlined the sales process for efficiency, reducing time spent on administrative tasks.
- Maintained up-to-date knowledge of inventory, including features, specifications, and pricing.
- Developed a strong rapport with clients to foster trust and long-term relationships.
- Generated new leads through referrals and networking efforts.
- Utilized digital marketing tools to create targeted advertising campaigns that drove showroom traffic.
- Resolved customer concerns promptly, ensuring their overall satisfaction throughout the purchasing process.
Internet Sales Consultant
Mac Haik CDJR Of Flowood
12.2017 - 12.2019
- Enhanced sales performance by diligently following up on leads and maintaining a consistent pipeline of prospects.
- Established long-term relationships with clients, resulting in repeat business and increased referral rates.
- Provided constructive feedback to management regarding client concerns, leading to improved product offerings and better addressing customer needs.
- Participated in regular training sessions to continuously improve product knowledge and stay updated on new offerings from the company.
- Mentored new team members on best practices for internet sales, contributing to overall team success and fostering a collaborative work environment.
911 Emergency Dispatcher /EMT-Basic
MedStat EMS
03.2009 - 12.2017
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
Education
GED -
Kosciusko Senior High School
Kosciusko, MS02.2002
Skills
- Market strategies
- Sales coordination
- Performance Evaluation
- Salesforce
- Product Promotion
- Marketing Plans
- Sales Coaching
- Pricing Strategies
- CRM proficiency
- Strategic selling
- Customer Service
- Time Management
- Relationship Building
- Sales Targeting
- Goal Setting and Achievement
- Rapport and relationship building
Timeline
Internet /BDC Sales Manager
Rainbow CDJR Of McComb
04.2023 - Current
Sales Associate
Woolwine CDJR
12.2019 - 04.2023
Internet Sales Consultant
Mac Haik CDJR Of Flowood
12.2017 - 12.2019
911 Emergency Dispatcher /EMT-Basic
MedStat EMS
03.2009 - 12.2017
GED -
Kosciusko Senior High School
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