Victoria Spencer
Gladewater,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Embroidery Machine Operator/Customer Service Representative
SweetHoney Clothing
08.2023 - Current
- Streamlined production processes by performing routine maintenance on embroidery machines to ensure optimal functionality.
- Reduced waste by accurately calculating thread requirements for each project prior to commencement.
- Maximized productivity through skillful prioritization of tasks based on urgency and complexity of each project.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Consistently met tight deadlines while maintaining a high level of quality control over finished embroidered pieces.
Customer Service Representative
MicroMetl
08.2022 - 07.2023
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Delivered prompt service to prioritize customer needs.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Developed and updated databases to handle customer data.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Order Fulfillment Specialist
SweetHoney Clothing
04.2021 - 08.2022
- Accurately process incoming orders in a timely manner.
- Maintain an accurate inventory control system; Quality control of clothing items
- Organize and sort inventory prior to and post-sale date.
- Perform cycle inventory counts when required.
- Support and fulfill Customer Service team requests.
Purchasing Agent
Centric Pipe
08.2019 - 07.2020
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Maintained complete documentation and records of all purchasing activities.
- Maintained compliance with industry regulations and company policies throughout procurement activities.
- Searched for hard-to-find items and found high-quality, reliable vendors.
- Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Established strong rapport with vendors resulting in improved payment terms without compromising quality or service levels.
Purchasing Agent
La Fama Foods
01.2016 - 08.2017
- Maintained documentation for all purchases.
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Collaborated with internal departments to identify and manage demand for material and services.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Analyzed and reported on inventory levels to determine purchasing requirements.
Purchasing Agent
Gregg Industrial Insulators Inc.
10.2012 - 06.2013
- Maintained complete documentation and records of all purchasing activities.
- Supported company growth by identifying new suppliers and expanding the vendor base.
- Worked with departments to find new and better items to fulfill diverse needs.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
Receiving Clerk
Gregg Industrial Insulators Inc.
11.2011 - 10.2012
- Followed established procedures to enter and process data correctly.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Created and maintained data entry logs to track data entry activities.
- Processed Sales Orders.
- Verified and kept records on incoming and outgoing shipments,
Education
High School Diploma -
Ore City High School
Ore City, TX05.2004
Skills
- Multitasking
- Time Management
- Pricing negotiation
- Inventory Management
- Contract Negotiation
- Purchasing
- Attention to Detail
Timeline
Embroidery Machine Operator/Customer Service Representative
SweetHoney Clothing
08.2023 - Current
Customer Service Representative
MicroMetl
08.2022 - 07.2023
Order Fulfillment Specialist
SweetHoney Clothing
04.2021 - 08.2022
Purchasing Agent
Centric Pipe
08.2019 - 07.2020
Purchasing Agent
La Fama Foods
01.2016 - 08.2017
Purchasing Agent
Gregg Industrial Insulators Inc.
10.2012 - 06.2013
Receiving Clerk
Gregg Industrial Insulators Inc.
11.2011 - 10.2012
High School Diploma -
Ore City High School
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