Summary
Overview
Work History
Education
Skills
Additional Information
03

Victoria Stackhouse

Pompton Plains,NJ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Junior Project Manager

B&B McEntee Construction
01.2023 - 11.2024
  • Achieved better budget accuracy by thoroughly evaluating project details.
  • Negotiated competitive pricing with trusted suppliers
  • Assisted in coordinating purchasing efforts for projects
  • Completed notarization duties on demand
  • Prepared billing documents upon request
  • Engaged with tasks outside the job description
  • Created proposals as needed reviewed by a superior prior to submission
  • Took part in site visits for better proposal accuracy

Call Time Operations Manager

Sterling Strategies
01.2022 - 04.2023
  • Assisted in developing systems and procedures to improve operational quality and team efficiency.
  • Promoted superior experience by addressing client and employee concerns, demonstrating empathy, and resolving problems swiftly.
  • Weekly creation and maintenance of company-wide master schedule to promote organizational efficiency.
  • Gathered data from 60 employees and 30 clients to develop weekly work schedules, enabling proper staffing for each shift.
  • Prepared monthly and deliverable-based invoicing for roughly 30 clients.
  • Onboarded new accounts, set up QuickBooks records, and input accurate billing data.
  • Skilled at working independently and collaboratively in team environment.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Participated in various team projects, demonstrating ability to work collaboratively and effectively.

Customer Service Representative/Invoice Clerk

EAI Education
07.2016 - 12.2021
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls daily with minimal wait times answering.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Managed invoicing and payment processing operations.
  • Entered minimum of 50 - 75 invoices and purchase orders daily into company's system to enable proper tracking and record keeping.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Followed proper protocol when notarizing documents, verifying signatures and dates for compliance

Education

No Degree - Project Management

Coursera
Online
07.2023

No Degree - Sales And Marketing Education

HubSpot
Online
04.2023

Associates - Science - Business Administration

Atlantic Cape Community College
Cape May Court House, NJ
2013

Skills

  • Google Drive
  • Microsoft Office
  • Documentation
  • Kickoff Meetings
  • Team Meetings
  • Problem-Solving Ability
  • Project Management Abilities
  • Internal and External Communications
  • Status Meetings
  • Calendar Maintenance

Additional Information

Additional Work History and References are available upon request.

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Victoria Stackhouse