Certified Ophthalmic Assistant with 4+ years of experience supporting care excellence in busy ophthalmology clinics. Works with physicians and nurses in diagnostic tests, evaluating patients suffering from diverse ailments. Expert in prior authorizations, tasking, triaging and contributing to patient care and wellness. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Opthalmic Assistant
St Lukes Cataract And Laser Institute
01.2018 - Current
Obtained and recorded patient medical history and past ocular history.
Checked patient vision, field, fundus and other aspects for ophthalmologist.
Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
Operated and maintained ophthalmic equipment in alignment with safety procedures.
Documented patient medical history and information utilizing EHR with commitment to accuracy.
Reviewed surgical plans and patient charts in order to prepare correct paperwork.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Exhibited high energy and professionalism when dealing with clients and staff.
Provided prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines.
Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
Managed over 20 patients per day
Content Writer
Urchin Development
01.2017 - Current
Completed thorough research into assigned topics.
Repurposed and optimized existing content for use in different mediums.
Formatted content to adhere to industry-specific style guides.
Created content for websites and online publications.
Built, established and maintained relationships with sources.
Virtual Teacher
QKIDS
01.2016 - 02.2017
Taught Chinese children English, through a virtual online platform
Incorporated multiple types of teaching strategies into classroom.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Advised and counseled students to help them develop skills and knowledge required to succeed.
Created lessons and online testing materials to facilitate remote learning.