Summary
Overview
Work History
Education
Skills
Certificates/Training
Timeline
Generic

Victoria Stone

Ruffin,NC

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience

Work History

Continuum Of Care Case Manager

DRHA
09.2023 - Current
  • Conducting assessments with prospective participants to determine program eligibility, identify service needs and barriers to the achievement of self-sufficiency, develop individual service plans with participants, and make referrals or linkages to community agencies to resolve barriers
  • Maintain monthly face to face contact with participants, and conduct home visits, to counsel participants on areas of employment, education, service needs, financial management, and other services
  • Organize and conduct meetings to inform interested and/or selected participants about assigned program goals and objectives
  • Maintain contact with community agencies for the services for participants and assist program participants in accessing appropriate public or private community agencies to obtain specialized types of assistance
  • Provide program participants with support and/or make referrals to community agencies to resolve barriers for achieving self-sufficiency
  • Maintain case files, complete monthly reporting, document services provided, and track client progress
  • Act as a liaison between Landlords and Clients and maintain Landlord partnerships.

Public Housing Property Manager

DRHA
12.2021 - 09.2023
  • My duties consisted of managing two complexes by maintaining the waitlist, approving applicants, filling vacancies, enforcing leases, and maintaining the premises
  • As well as handling financial objectives by collecting rents, sending late letters, sending accounts to collections, and filing evictions with the courts
  • My duties also included resolving tenant complaints, enforcing rules of occupancy, conducting routine inspections of occupied units, inspecting vacant units, and creating a punch list, maintaining a good relationship with vendors, and complying with all state requirements for HUD (Housing and Urban Development) including interims and annual recertifications.

RD/LHTIC Property Manager

Landmark Property Management
03.2020 - 09.2021
  • My job duties consisted of maintaining property rentals by advertising, filling vacancies, enforcing leases, and maintaining the premises
  • Handling financial objectives by collecting rents, paying invoices, and submitting invoices to accounting
  • My responsibilities also included resolving tenant complaints, enforcing rules of occupancy, conducting routine inspections of occupied units, inspecting vacant units, getting bids for services needed, maintaining a good relationship with vendors, complying with all state requirements for subsidy including recertification’s, move ins, move outs, and state reporting.

Quality Control Inspector

Unifi
01.2015 - 10.2019
  • I worked in various departments in the winding area- including yarn removal, knitting, loading and inspection
  • Job duties included inspecting packages on the line or pin truck for QA control before placing them in boxes to ship to customers
  • Required strong attention to detail and accuracy
  • I had to meet the production quota and enter data into the computer system.

Daycare Teacher

Baptist Temple
02.2013 - 04.2015
  • Provided childcare to children ranging from newborns to 5 years old
  • I was the lead teacher in the 2-year-old classroom
  • My job duties included following procedural rules with proper documentation, providing academic learning activities as well as organizing arts and crafts, assisting with the physical need of each child, potty training, maintaining a clean and safe work environment, communication with parents as their child’s involvement in the classroom.

Education

Quantum Leap through DRHA
Danville, VA
11.2023

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Rockingham Community College
Wentworth, NC
05.2013

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Stone Road Christian Academy
Reidsville, NC
05.2011

Skills

  • Service planning
  • Family Support
  • Property Management
  • Staff Management
  • Lease Renewals
  • Tenant and eviction laws
  • Multi-family property management
  • Fair housing compliance
  • Exceptional oral and written communication skills
  • Property Inspections

Certificates/Training

  • Nan McKay Public Housing Specialist
  • NAHRO Fair Housing
  • Landlord Tenant Law
  • HOTMA Final Rule
  • REAC/INSPIRE
  • YARDI/Rent Cafe
  • Housing First Partners Conference
  • HUD Lead Base Paint Inspection
  • Pathways to Resilience: Overcoming Trauma & Adversity
  • Identifying & Safeguarding Personally Identifiable Information (PII) v5.0

Timeline

Continuum Of Care Case Manager

DRHA
09.2023 - Current

Public Housing Property Manager

DRHA
12.2021 - 09.2023

RD/LHTIC Property Manager

Landmark Property Management
03.2020 - 09.2021

Quality Control Inspector

Unifi
01.2015 - 10.2019

Daycare Teacher

Baptist Temple
02.2013 - 04.2015

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Rockingham Community College

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Stone Road Christian Academy

Quantum Leap through DRHA

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Victoria Stone