Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Stovall

Las Vegas,NV

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Supervisor

CVS Pharmacy
12.2023 - Current
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Achieved results by working with staff to meet established targets.
  • Generated reports detailing findings and recommendations.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Collected, arranged, and input information into database system.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained strong leadership skills by managing projects from start to finish.
  • Provided professional services and support in a dynamic work environment.
  • Passionate about learning and committed to continual improvement.
  • Resolved problems, improved operations and provided exceptional service.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Cashier

Neighborhood Walmart
05.2023 - 11.2023
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Answered questions about store policies and addressed customer concerns.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Operated cash register to record transactions accurately and efficiently.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Drive-Thru Cashier

Taco Bell Restaurant
11.2022 - 05.2023
  • Maintained accurate records of transactions following company procedures.
  • Balanced cash registers at the beginning and end of each shift, ensuring accurate accounting records were maintained.
  • Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.

Drive-Thru Cashier

KFC Restaurant
08.2020 - 02.2021
  • Maintained accurate records of transactions following company procedures.
  • Balanced cash registers at the beginning and end of each shift, ensuring accurate accounting records were maintained.
  • Contributed to improved overall sales numbers through upselling techniques and suggestive selling strategies.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Passionate about learning and committed to continual improvement.
  • Identified issues, analyzed information and provided solutions to problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Gained strong leadership skills by managing projects from start to finish.

Education

High School Diploma -

NEVADA VIRTUAL ACADEMY
HOMESCHOOLING
05.2022

Skills

  • Analytical Thinking
  • Policy Enforcement
  • Staff Management
  • Processes and procedures
  • Training and mentoring
  • Process Monitoring and Improvement
  • Industrial hygiene
  • Strategic Planning
  • Project Planning
  • Staff Discipline
  • Goal-Oriented
  • Team Management
  • Time Management
  • Multitasking Abilities
  • Good Telephone Etiquette
  • Customer Service
  • Cultural Awareness
  • Excellent Communication

Timeline

Supervisor

CVS Pharmacy
12.2023 - Current

Cashier

Neighborhood Walmart
05.2023 - 11.2023

Drive-Thru Cashier

Taco Bell Restaurant
11.2022 - 05.2023

Drive-Thru Cashier

KFC Restaurant
08.2020 - 02.2021

High School Diploma -

NEVADA VIRTUAL ACADEMY
Victoria Stovall