Victoria Stromain
Natchitoches,LA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Opelousas park and recreation center
03.2022 - 10.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
Sales Associate
J.C. Penney
04.2021 - 03.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assistant
District attorney office Opelousas
08.2020 - 01.2021
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Student Assistant
Opelousas General Health System
05.2019 - 08.2019
Education
High school diploma or GED -
Senior in College in Psychology - Psychology
Northwestern State University of Louisiana
Natchitoches, LA05.2024
Skills
- Microsoft Powerpoint
- Organizational skills
- Communication skills
- Customer service
- Cashiering
- Cash Handling
- Cleaning Experience
- Microsoft Office
- Call Routing
- Office Organization
- Customer Service
- Strategic Planning
- Listening Skills
- Mail Handling
- Problem-Solving Skills
- Basic Accounting
- Technical Support
- Word Processing
- Telephone Etiquette
- Researching Skills
- Filing
- Call Forwarding
- Appointment Scheduling
- Performance Improvement
- Oral and Writing Communication
- Verbal and Written Communication
Certification
- Microsoft Excel, 04/01/22, 04/01/24
- Microsoft Office Specialist word, 04/01/22, 04/01/24
Personal Information
Willing To Relocate: Anywhere
Timeline
Front Desk Receptionist
Opelousas park and recreation center
03.2022 - 10.2023
Sales Associate
J.C. Penney
04.2021 - 03.2022
Assistant
District attorney office Opelousas
08.2020 - 01.2021
Student Assistant
Opelousas General Health System
05.2019 - 08.2019
High school diploma or GED -
Senior in College in Psychology - Psychology
Northwestern State University of Louisiana
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