Victoria Sullivan
Pittsburgh,PA
Summary
Dynamic Fulfillment Expert with a proven track record at Target, excelling in shipping coordination and quality control. Recognized for enhancing customer satisfaction through timely order processing and fostering team collaboration. Adept at managing workflows to exceed performance metrics, while training new hires to ensure a knowledgeable workforce.
Overview
7
7
years of professional experience
Work History
Fulfillment Expert
Target
Homestead, PA
09.2022 - Current
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
Appraisal Coordinator
Financial Dimensions Inc.
West Mifflin, PA
05.2019 - 09.2022
- Provided ongoing training to new hires on company policies, procedures, software applications used in conducting appraisals effectively ensuring a seamless transition into the role of Appraisal Coordinator.
- Managed vendor relationships to ensure high-quality services were provided consistently while adhering to budget constraints.
- Monitored completion of reports and turnaround of orders for fee and staff appraisers.
Frozen and Dairy Manager
Fresh Thyme Market
Pleasant Hills, PA
07.2018 - 05.2019
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
- Spearheaded initiatives focused on enhancing employee morale, reducing turnover rates within the department.
- Enhanced dairy department efficiency by implementing effective inventory management systems.
- Streamlined dairy operations for increased productivity by optimizing staff scheduling and task delegation.
- Coordinated promotional activities alongside marketing teams to drive awareness of special offers on dairy items, increasing sales volume during peak seasons.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Answered questions from customers and discussed new products placed in dairy cases.
Education
N/A - English
University of Pittsburgh
Pittsburgh, PASkills
- Packing expertise
- Shipping coordination
- Time management
- Product packaging
- Shipment preparation
- Order picking
- Quality control
- Team collaboration
Timeline
Fulfillment Expert
Target
09.2022 - Current
Appraisal Coordinator
Financial Dimensions Inc.
05.2019 - 09.2022
Frozen and Dairy Manager
Fresh Thyme Market
07.2018 - 05.2019
N/A - English
University of Pittsburgh