Victoria-Sunny Johnson
Bronx,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
Central Park Zoo
Manhattan , NY
May2024 - Current
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Receptionist/ Juice Maker
Drip Sweat
Washington Heights, NY
07.2023 - 08.2023
- Checked in people for workout classes and also booked them for future classes
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Updated daily log book with information about visitors entering the premises.
- Took juice orders and provided them with smoothies or juice cleanses of their choosing
- Created a fun and bubbly environment when coming in and leaving
- Giving newcomers a tour and answering any questions they asked.
- Greeted visitors and provided them with assistance.
Day care Assistant
Sonia's Day Care
Washington, D.C.
06.2019 - 08.2019
- Provide classroom support for Childcare teacher by helping pass out materials, cleaning up areas, and setting up class activities
- Consistently monitor children and activities
- Assist the childcare teacher in maintaining a safe and positive environment
- Serving nutritious meals and snacks children.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Provided supervision and care to young children ranging from infants to pre-school age.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
Education
Bachelor of Science - Mathematics
Buffalo State University
Buffalo, NY04-2027
High School Graduate -
World View High School
06.2023
Skills
- Time-Management
- Problem-Solving
- Goal-Oriented
- Dependable
- Organized
- Team player
- Friendly
- Reliable and punctual
- Customer Service
- Verbal/written communication
Languages
English
Awards
- First Honors Award ×10 for outstanding academic achievements
- Perfect Attendance Award
- Leadership Award
- Mathematics Award for excellence in the subject
Languages
Spanish
Native/ Bilingual
Timeline
Receptionist/ Juice Maker
Drip Sweat
07.2023 - 08.2023
Day care Assistant
Sonia's Day Care
06.2019 - 08.2019
Sales Associate
Central Park Zoo
May2024 - Current
Bachelor of Science - Mathematics
Buffalo State University
High School Graduate -
World View High School
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