Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Victoria Suranni

Orlando,FL

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Cinemark Theaters
Boca Raton, FL
12.2023 - 06.2024
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided guidance and support to staff members on daily tasks, projects, and objectives.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Theatre Team Member

Cinemark
Boca Raton, FL
09.2023 - 12.2023
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Trained new team members using approved training materials and information.
  • Rotated through series of different stations based on team needs.
  • Provided customer service support to ensure satisfaction.

Shift Manager

Epic Theatres
Ocala, FL
02.2023 - 08.2023
  • Enforced safety standards throughout the store including proper use of equipment.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Maintained records of inventory received from suppliers as well as inventory sold in store.
  • Performed opening and closing duties such as counting money, reconciling tills.

Theatre Team Member

Epic Theatres
Ocala, FL
04.2022 - 02.2023
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

Bachelor of Arts - Hospitality Management

University of Central Florida
Orlando, FL
05-2026

Associate of Arts - Business

College of Central Florida
Ocala, FL
05-2023

High School Diploma -

West Port High School
Ocala, FL
05-2023

Skills

  • Operations Management
  • Cash Handling
  • Staff Management
  • Staff Training and Development
  • Strategic Planning
  • Customer Relations
  • Team motivation
  • Safe Food Handling
  • Customer Service
  • POS Systems
  • Issue Resolution
  • Time management skills

Certification

  • Food Handlers Certification

Languages

English
Native/ Bilingual
Spanish
Elementary

References

References available upon request.

Timeline

Assistant Manager

Cinemark Theaters
12.2023 - 06.2024

Theatre Team Member

Cinemark
09.2023 - 12.2023

Shift Manager

Epic Theatres
02.2023 - 08.2023

Theatre Team Member

Epic Theatres
04.2022 - 02.2023

Bachelor of Arts - Hospitality Management

University of Central Florida

Associate of Arts - Business

College of Central Florida

High School Diploma -

West Port High School

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Victoria Suranni